Vice President of Hotel Operations jobs in United States
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Gecko Hospitality (Corporate) · 2 months ago

Vice President of Hotel Operations

Gecko Hospitality is seeking an accomplished and dynamic Vice President to lead a portfolio of hotel properties across multiple markets. This executive leadership role is pivotal in driving operational excellence, financial performance, and superior guest satisfaction.

HospitalityOnline PortalsRecruiting
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Growth Opportunities

Responsibilities

Drive top-line revenue and bottom-line results for each asset
Assume full ownership of the regional P&L, including budget creation, forecasting, and expense control to maximize profitability
Partner with revenue leaders to optimize pricing, positioning, and inventory management strategies
Analyze market trends and competitor performance to identify revenue opportunities
Implement and uphold best-in-class operational standards
Conduct regular property visits to ensure consistent delivery of service and adherence to brand standards
Champion a culture of exceptional service
Monitor guest satisfaction metrics (GSS, social reviews) and develop targeted action plans to continuously elevate the guest experience
Cultivate strong, transparent relationships with hotel owners and asset managers
Deliver clear and insightful reporting on property performance and strategic initiatives
Serve as the primary liaison with major hotel brands
Ensure all properties meet or exceed brand requirements for quality, service, and facility maintenance
Collaborate with owners and corporate teams to identify and execute value-enhancing capital improvement projects, managing budgets and timelines effectively
Oversee regional talent management, including recruitment, training, and succession planning for key leadership roles
Guide properties in effective labor management and scheduling to balance service levels with financial efficiency
Provide strategic direction for all F&B operations, from menu engineering and cost control to service execution in restaurants, bars, and banquet facilities
Work closely with regional and property-level sales teams to drive group, business, and leisure travel segments and ensure marketing efforts are aligned with revenue goals
Ensure all properties adhere to local, state, and federal regulations, including safety protocols, labor laws, and environmental standards

Qualification

Financial analysisMulti-property leadershipGuest experience leadershipOperational excellenceHospitality managementLeadership presenceCommunication skillsCrisis managementTeam inspirationCapital planningFood & beverage leadershipSales & marketing partnershipCompliancePresentation skillsInterpersonal skills

Required

Minimum of 10 years of progressive leadership experience in the hospitality industry
Must have prior experience as a General Manager of a full-service hotel
Must have multi-property leadership experience as an Area Director of Operations or Regional Director of Operations
Demonstrated expertise in financial analysis, with proven ability to read, interpret, and act on P&L statements, STR reports, and revenue management data
Strong leadership presence with the ability to lead change, manage crises, and inspire high-performing teams
Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage with owners, brand partners, and team members at all levels
Bachelor's degree in Hospitality Management, Business Administration, or a related field

Preferred

Extensive experience with premier brands such as Hyatt, Marriott, Hilton, and IHG is highly preferred
Experience managing properties in both union and non-union environments

Benefits

Bonus
Relocation

Company

Gecko Hospitality (Corporate)

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Wondering how you can benefit from using Gecko Hospitality? Picture your resume catching the eyes of countless hospitality industry leaders.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2023-08-01Acquired

Leadership Team

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Andrea Hudon
Franchise Partner
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Andy Bhikhari, CPC
Hospitality Partner | MD, VA, and D.C.
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Company data provided by crunchbase