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NLB Services · 6 hours ago

Technical Support Engineer

San Diego, CA

Contract

Hybrid

Mid Level

$46/hr - $46/hr

NLB Services Inc. is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. The Technical Support Engineer is responsible for managing and resolving challenging issues for the client's platform, acting as the first point of escalation and providing updates to customers on their requests.

AnalyticsConsultingRecruiting

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Rishav Jain

Responsibilities

Technical Support Engineers are responsible for managing and resolving the most challenging issues for the client's platform

This includes being the first point of escalation within the technical support department as well as providing regular communication updates to customers on the progress of their requests/cases

The successful candidate will be able to quickly gain an understanding of the client's platform

This is a customer-facing role and therefore it requires strong interpersonal and customer service skills in addition to strong technical skills

Qualification

JavaScriptObject-oriented programmingSQLWeb TechnologiesNetworking conceptsRemote administrationTroubleshooting skillsVMwareAWSAzureEvent Management SystemsCustomer service skillsInterpersonal skills

Required

Experience writing and debugging JavaScript Code

Working knowledge of object-oriented programming (Java and JavaScript)

Understanding of SQL and database concepts

Working knowledge of Web Technologies (Apache, Tomcat, HTML, XML, JSON)

Understanding of remote administration via SSH, SNMP, WMI, Powershell

Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports

Familiarity with VMware, AWS, Azure, Event Management Systems

Excellent troubleshooting skills

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Additional benefit options available

Company

NLB Services

Glassdoor4.3

NLB Services is a fast growing consulting, analytics and digital transformation company.

Founded in 2007

Alpharetta, Georgia, USA

5001-10000 employees

https://www.nlbservices.com/

H1B Sponsorship

NLB Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (2)

2023 (1)

2022 (2)

2021 (1)

2020 (10)