Insight Global · 2 weeks ago
Automotive Claims Adjuster
Insight Global is a company specializing in staffing and consulting services, and they are seeking an Automotive Claims Adjuster. The role involves handling inbound calls regarding warranty claims, utilizing automotive knowledge to process claims, and providing exceptional customer service.
EmploymentHuman ResourcesRecruitingSales
Responsibilities
The automotive claims adjuster handles inbound calls from dealerships and mechanics, reviewing and deciding on warranty claims
They manage up to 40-60 calls per day
Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency
Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests
Actively listen to callers’ questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience
Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related records
Collaborate with leaders and other claim analysts to consistently uphold the company’s reputation for honesty, fairness, and excellence in all interactions
Qualification
Required
At least 2 years of proven experience as an automotive mechanic or in a related mechanical field
Prior success in a customer service role
High school diploma or GED required
Must be willing to work Saturdays occasionally
A high-speed home internet connection and a quiet at-home workspace is required for remote and hybrid schedules
Must be able to pass background check
Must have reliable transportation to and from work
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Recent News
Maryland Daily Record
2025-09-26
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