Ansible Government Solutions · 1 month ago
Medical Support Assistant (Medical Receptionist)
Austin, TX, US
Full-time
Onsite
New Grad, Entry LevelAnsible Government Solutions is a Service-Disabled Veteran-Owned Small Business providing solutions in various fields including health care. They are currently seeking Medical Support Assistants to support the VA Central Texas Health Care System, specifically at the Austin VA Clinic, where responsibilities include coordinating care for Veterans and managing appointment scheduling.
ConsultingService IndustrySmall and Medium Businesses
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Receive and process complex health and administrative information
Coordinate care and consults for Veterans, including scheduling and referral processing
Perform appointment scheduling, tracking, and pre/post-appointment contacts
Validate and update patient demographic information
Integrate health/administrative info into VA electronic medical records (CPRS, VistA)
Process community care consults via HealthShare Referral Manager (HSRM), Provider Profile Management System (PPMS), and other systems
Screen and respond to phone calls courteously and promptly
Provide quality customer service to patients, families, VA staff, and providers
Daily use of Microsoft Office (Excel, Word, Outlook, Teams) and VA scheduling software
Communicate with internal/external providers regarding VA Community Care rules and processes
Notify supervisor of system issues and workflow problems
Support care coordination and scheduling teams
Other administrative duties as assigned
Qualification
Required
Citizen of the United States of America
Ability to speak clearly, hear and write English
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors
Heavy phone and computer usage, often simultaneously
Familiarity with medical terminology, hospital terminology and/or clinics
Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures
High School diploma or GED equivalent
Must live within 50 miles of the facility
Ability to pass a required level of security clearance (NACI-level background check)
No sponsorship available
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
Company
Ansible Government Solutions
Ansible Government Solutions is a service-disabled veteran-owned small business.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Miller
Chief Financial Officer
Company data provided by crunchbase