Confidential · 2 weeks ago
Fire Alarm Service Technician
Confidential is seeking experienced Fire Alarm Technicians with a focus on service, troubleshooting, and programming. The role involves responding to service requests, troubleshooting issues, and maintaining effective communication with clients and contractors.
Marketing & Advertising
Responsibilities
Respond to scheduled and emergency service requests, performing comprehensive troubleshooting, repairing, and replacing system equipment
Identify false alarms, battery troubles, ground faults, open circuits, power loss, communication failures, etc
Program fire alarm systems or possess experience in programming low voltage systems such as fire alarm, nurse call systems
Resolve problems by researching multiple alternatives on a regular basis
Maintain effective communication and collaboration with other contractors and building owners
Read and interpret blueprints, diagrams, software/systems programs, schematics, and operational product manuals related to the role as a fire alarm technician
Keep management informed of project status through effective communication
Complete all necessary company paperwork as required
Provide on-site assistance to customers, addressing their questions and concerns promptly and professionally
Preference given to candidates with industry-related certifications or the ability to obtain certification within one year of hire
Preferred experience with manufacturers such as Edwards/EST, Kidde, Notifier, FireLite, Bosch, Gamewell, and other fire life safety systems
Expertise in programming EST, Kidde, Gamewell, or Notifier
Participate in the on-call program
Qualification
Required
Experienced Fire Alarm Technicians with a focus on service, troubleshooting, and programming are sought for immediate employment
Ideal candidates should have a solid history of reliable attendance, demonstrate an unwavering commitment to safety, and excel in collaborative team environments
This position is targeted toward professionals with expertise in servicing and programming Edwards/EST, Notifier, Silent Knight, Kidde, etc., fire alarm systems
EST3 or EST4 certification and specific programming experience are highly desirable
Possession of a valid driver's license with a clean driving record
Applicants must meet background and driving record requirements, as they will be required to drive a company vehicle as a fire alarm technician
Proficiency in using and applying industry-related equipment, including MS Office
Excellent communication skills, demonstrating tact and diplomacy when dealing with customers
Regular, reliable, and predictable attendance
Preferred
Preference given to candidates with industry-related certifications or the ability to obtain certification within one year of hire
Preferred experience with manufacturers such as Edwards/EST, Kidde, Notifier, FireLite, Bosch, Gamewell, and other fire life safety systems
Expertise in programming EST, Kidde, Gamewell, or Notifier
EST3/4 Certification a plus
Certification and experience with Notifier, Gamewell, Kidde, Silent Knight, Edwards/EST, FireLite, or other fire life safety-related systems and manufacturers
NICET II or equivalent and/or industry-related certifications relevant to the role as a fire alarm technician
The ability to confidently troubleshoot and service existing systems
Benefits
Company vehicle.
Comprehensive health, dental, PTO, and vision insurance.
Attractive 401 (k) retirement benefits.
Opportunities for professional growth and development within the company.