One Haus · 1 month ago
Operations Manager | Specialty Coffee & Cafe Brand | Los Angeles
One Haus is a rapidly growing specialty coffee and stylish neighborhood café brand entering the Los Angeles market. They are seeking an experienced Operations Manager to lead new store openings, build high-performing teams, and oversee multi-unit operations as the brand scales.
Hospitality
Responsibilities
Lead the full Los Angeles market launch, including new store openings, operational setup, and on-the-ground execution
Work with ownership to establish standards and operational excellence
Oversee multi-unit performance as the market scales to multiple stores in year one and beyond
Hire, mentor, and develop managers and hourly teams
Implement operational systems, playbooks, and workflows that ensure consistency across locations
Manage day-to-day operations, scheduling, training, inventory, quality control, and guest experience
Collaborate with cross-functional leaders to ensure smooth execution and a strong, cohesive culture
Qualification
Required
5+ years of multi-unit operations leadership in hospitality, fast-casual, specialty retail, or coffee
Strong experience opening new stores and launching new markets
Proven success managing teams in fast-paced, high-growth environments
Exceptional communication, organization, and leadership skills
Passion for hospitality, team building, and delivering consistent customer experiences
Benefits
Equity: Eligible after 12 months of employment
Health benefits package
401(k): Available through Principal (no employer match)