Electromechanical Field Service Technician III - Cincinnati jobs in United States
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Sparks Group · 1 month ago

Electromechanical Field Service Technician III - Cincinnati

positionCincinnati, OH, US
timeFull-time
remoteOnsite
seniorityMid Level

Sparks Group creates trust in the digital age with integrated security technologies across various business areas. The Field Engineer will utilize technical expertise to service, install, and repair complex electromechanical equipment while ensuring high levels of customer satisfaction through proactive engagement and effective problem resolution.

ConsultingHuman ResourcesStaffing Agency
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Culture & Values

Responsibilities

Provide customer-site servicing, installation and repair of complex electromechanical equipment
Maintain a high level of customer satisfaction through the use of data-driven tools and proactive attention to customer requirements
Receive escalated customer concerns on technical and service related problems
Diagnose mechanical, hardware, software, and systems failures using established procedures
Determine the most effective repair/resolution to minimize customer downtime
Prepare reports for analysis of product failure trends and serviceability issues

Qualification

Electromechanical equipment repairTechnical troubleshootingCustomer serviceData analysisPositive communication skills

Company

Sparks Group

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We connect leading companies and nonprofits with exceptional IT, finance, creative and administrative talent - nationwide.
dateFounded in 1970
location
Rockville, Maryland, USA
people-size51-200 employees
web-link
http://sparksgroupinc.com

Funding

Current Stage
Growth Stage

Leadership Team

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Stephen Sparks
Chief Executive Officer
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Company data provided by crunchbase