Front Desk Clerk jobs in United States
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Hire Point Recruiting ยท 8 hours ago

Front Desk Clerk

Hire Point Recruiting is seeking a friendly, organized, and customer-oriented Front Desk Clerk to serve as the first point of contact for guests, visitors, and callers. This role is responsible for managing front desk operations, providing customer support, and ensuring a smooth and positive experience for individuals accessing the property, office, or facility.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Greet guests and visitors upon arrival and provide assistance as needed
Answer incoming calls, respond to inquiries, and direct calls to appropriate departments
Manage check-in and check-out procedures, reservations, or appointment scheduling (as applicable)
Maintain accurate records, files, and logs (guest logs, reservations, deliveries, etc.)
Handle basic administrative tasks such as document filing, scanning, and data entry
Collect payments, process transactions, and provide receipts when required
Assist with coordinating services, room assignments, or visitor access
Maintain front desk and lobby areas in a clean, organized, and welcoming condition
Communicate promptly and professionally with internal staff and supervisors
Resolve minor issues or escalate concerns to management as needed

Qualification

Customer service experienceCommunication skillsBasic computer proficiencyMultitasking abilityService-oriented demeanorInterpersonal skills

Required

Strong communication and interpersonal skills
Comfortable handling phone, email, and in-person interactions
Basic computer proficiency (MS Office, scheduling systems, POS/reservation platforms a plus)
Ability to multitask, stay organized, and manage a steady flow of activity
Professional, positive, and service-oriented demeanor

Preferred

Prior customer service or hospitality experience

Company

Hire Point Recruiting

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Hire Point Recruiting offers contract, temporary, and permanent placement hiring solutions and partners with start-ups.

Funding

Current Stage
Early Stage

Leadership Team

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Anthony Carrea
Managing Partner
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Kate Donato
Managing Partner
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Company data provided by crunchbase