Hire Point Recruiting ยท 8 hours ago
Front Desk Clerk
Hire Point Recruiting is seeking a friendly, organized, and customer-oriented Front Desk Clerk to serve as the first point of contact for guests, visitors, and callers. This role is responsible for managing front desk operations, providing customer support, and ensuring a smooth and positive experience for individuals accessing the property, office, or facility.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Greet guests and visitors upon arrival and provide assistance as needed
Answer incoming calls, respond to inquiries, and direct calls to appropriate departments
Manage check-in and check-out procedures, reservations, or appointment scheduling (as applicable)
Maintain accurate records, files, and logs (guest logs, reservations, deliveries, etc.)
Handle basic administrative tasks such as document filing, scanning, and data entry
Collect payments, process transactions, and provide receipts when required
Assist with coordinating services, room assignments, or visitor access
Maintain front desk and lobby areas in a clean, organized, and welcoming condition
Communicate promptly and professionally with internal staff and supervisors
Resolve minor issues or escalate concerns to management as needed
Qualification
Required
Strong communication and interpersonal skills
Comfortable handling phone, email, and in-person interactions
Basic computer proficiency (MS Office, scheduling systems, POS/reservation platforms a plus)
Ability to multitask, stay organized, and manage a steady flow of activity
Professional, positive, and service-oriented demeanor
Preferred
Prior customer service or hospitality experience