Odeko · 3 hours ago
Coffee Equipment Service Technician
Odeko is a tech startup committed to supporting neighborhood cafes and coffee shops through technology. The Coffee Equipment Service Technician will be responsible for repairing and maintaining coffee equipment across New England, ensuring high-quality service and customer satisfaction.
AppsBusiness DevelopmentSoftware
Responsibilities
Drive to customer locations to troubleshoot and repair coffee equipment on site
Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations
Identify damage, mechanical defects, electrical failures, and water leaks
Troubleshoot and repair damage or defects
Maintain a log of all found issues
Maintain part inventory levels in company-provided service vehicle
Serve as the face of the company by providing a positive, professional demeanor and image
May perform other duties as assigned
Adhere to any and all safety protocols to include but not limited to vehicle monitoring programs
Observe and abide by all company policies
Qualification
Required
Reliable, accountable, and professional demeanor under high pressure situations
Proficiency with tools, machinery, electricity, and plumbing required
Strong attention to detail, problem-solving abilities, and communication skills
Desire to share knowledge and ability to teach others
Carry and transport up to 60 lbs repetitively, participate in physical activity moving equipment around and working in tight spaces, sit or stand for extended periods
Successful working independently with little supervision and effectively collaborate with our team
Basic computer software experience (Outlook, Word, Excel, etc.)
Availability to occasionally work weekends and work on call hours
Availability to occasionally work longer than the standard eight hour shift
Must have a valid and current driver's license issued within the United States, no major violations in the past 3 years, and be able to drive a company vehicle
Must be able to read, write & understand/speak English
Preferred
Ability to reach schematics is preferred
Previous coffee industry/mechanical experience preferred
Benefits
Comprehensive and affordable medical, dental, and vision benefits
Paid time off
Overtime and holiday pay
Great work culture
Development opportunities
401k matching program so you can invest in your future
Competitive compensation, healthcare benefits, and opportunity for equity
Other great perks - Full lists of benefits available upon request
Company
Odeko
Odeko provides software for coffee shops, streamlining inventory, ordering, and delivery to reduce operational costs.
Funding
Current Stage
Late StageTotal Funding
$503.02MKey Investors
B CapitalNotable CapitalFirst Round Capital
2025-03-04Series E· $96M
2025-03-04Debt Financing· $30M
2024-08-01Series E· $150M
Recent News
Mergers & Acquisitions
2025-11-06
2025-09-25
2025-09-25
Company data provided by crunchbase