NAYA · 23 hours ago
Catering Sales Manager
NAYA is a growing company focused on sharing authentic Middle Eastern flavors and building a strong team. They are seeking a Catering Sales Manager to lead catering sales efforts, develop business relationships, and coordinate marketing strategies to achieve revenue goals.
Responsibilities
Proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, and written communication
Actively pursue new business both locally and regionally, including visiting new offices and businesses
Continually explore new business opportunities with potential customers
Serve as the face of the organization to internal and external partners, including third party delivery partners
Implement catering marketing plans in coordination with the NAYA Marketing Team to achieve revenue goals
Develop positive working relationships with existing customers for repeat business
Develop promotional events to market catering services to individuals and organizations
Utilize your sales hospitality expertise to develop and maintain knowledge of market trends, competition and customers
Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, and guest service focus. In addition to your selling skills, we need creativity, motivation and dedication for this position
Establish sales objectives through forecasting. Adjust sales prices by monitoring costs, competitors, and supply and demand indicators for new and existing markets
Develop action plans and review sales performance
Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
Exceed client satisfaction by anticipating problems and needs and delivering high levels of service
Ensure quality services and operations by building trustful and positive relationships with customers, store managers and the Operations team
Conduct post-event evaluations in order to determine how future events could be improved, get feedback on products and services offered
Maintain accurate and complete sales operational and transaction records
Maintain a database of prospective and current customers
Answer customer queries in an accurate and timely manner
Coordinate with Human Resources catering department vacancies. Recruit staff as needed
Ensure catering staff (store level and management) are fully trained
Keeping staff motivated to provide the highest standard of service
Performs other related duties as required
Qualification
Required
A passion for food, a great sense of taste, and an understanding of high-end food, and culinary arts
Knowledge of food trends - past/present/future
Sensory analysis experience in a variety of food items
Dependable and hard-working
An organized approach to projects
Adaptable in fast-paced and challenging work environments
Able to take and give direction
Maintains general knowledge of the restaurant, location, transportation, management team, etc
Ability to utilize traditional software programs such as Gmail, Microsoft Office (Word, Excel, Outlook, and PowerPoint), and any additional systems as needed; Ability to access and accurately input information
Bachelor's degree or hospitality experience within sales management
Ability to create and implement sales plans
Ability to meet sales goals by monitoring progress
Ability to develop budgets and sales strategies
Be knowledgeable of P&L analysis, and contribute to budgets
Presentation and analytical skills
Management and leadership skills
Benefits
Competitive Pay + Generous Commission Structure to recognize your impact
Medical, dental, and vision insurance to keep you healthy and thriving
Commuter benefits to make life easier
Employee discounts and free NAYA meals — because we believe in enjoying what we serve
Growth opportunities at every level — we invest in developing leaders from within
More on the way!
Company
NAYA
NAYA's goal has always been to serve wholesome, fresh, and authentic Middle Eastern food that tastes and looks fantastic.