Arkhya Tech. Inc. · 19 hours ago
Technical Service Delivery Manager
Warren County, NJ
Full-time
Onsite
Senior LevelArkhya Tech. Inc. is seeking a Technical Service Delivery Manager with a strong background in Cloud Infrastructure Operations, particularly with AWS. The role involves managing CloudInfra Ops and DevOps functions, ensuring SLAs and KPIs are met, and mentoring technical teams while collaborating closely with clients to address their needs.
ConsultingInformation TechnologySoftware
Hiring Manager
Eshwar S
Responsibilities
Should have leadership experience managing the CloudInfra Ops, DevOps and Cloud CoE functions of AWS hype scaler preferred with Health care client
Should have experience closely working with client, understanding the requirements, pain points/challenges and define the strategies of improvements
Ensure SLAs and KPIs/ OLAs achieved and reviewed with customer
Leads and mentors technical managers and engineers, fostering a culture of collaboration, innovation, and continuous improvement
Should have well verse of GxP processes and ITIL processes
Technical expectations: Should have knowledge and hands-on experience preferred
AWS Cloud Infra Services: EC2, EKS, EBS, S3, RedShift, SQS, SNS, EFS, LAMDA etc
IaC : AWS Cloud Formation, terraform scripts, Terraform modules
AWS Networking, Subnet, routing and Route53
Exposer to migration of workloads from onprem to cloud
Well-versed with DevOps technologies and different code quality and code security tools like SonarType IQ, SonarQube
Knowledge on Git based hosting code tools like GitHub, Bitbucket
Good understanding of FinOps - knowledge on tools like CloudHelath, Cloud Zero etc. Also, should have knowledge on Tagging and use of it
Qualification
Required
Strong Cloud Infrastructure Operations background (AWS)
Experience closely working with client, understanding the requirements, pain points/challenges and define the strategies of improvements
Ensure SLAs and KPIs/ OLAs achieved and reviewed with customer
Leads and mentors technical managers and engineers, fostering a culture of collaboration, innovation, and continuous improvement
Well verse of GxP processes and ITIL processes
AWS Cloud Infra Services: EC2, EKS, EBS, S3, RedShift, SQS, SNS, EFS, LAMDA etc
IaC: AWS Cloud Formation, terraform scripts, Terraform modules
AWS Networking, Subnet, routing and Route53
Exposer to migration of workloads from onprem to cloud
Well-versed with DevOps technologies and different code quality and code security tools like SonarType IQ, SonarQube
Knowledge on Git based hosting code tools like GitHub, Bitbucket
Good understanding of FinOps - knowledge on tools like CloudHelath, Cloud Zero etc. Also, should have knowledge on Tagging and use of it
Preferred
Leadership experience managing the CloudInfra Ops, DevOps and Cloud CoE functions of AWS hype scaler preferred with Health care client
Knowledge and hands-on experience preferred
Preferred certification - AWS solution architect /AWS administrator
Company
Arkhya Tech. Inc.
Arkhya Technologies, Inc.
Founded in 2014
201-500 employees
H1B Sponsorship
Arkhya Tech. Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase