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FUJIFILM Holdings America Corporation · 13 hours ago

Customer Service & Marketing Associate (China)

US-NH-Lebanon

Full-time

Hybrid

New Grad, Entry Level

FUJIFILM Dimatix Inc. is a recognized leader in the manufacturing and design of durable and productive drop-on-demand inkjet printheads. The Customer Service & Marketing Associate will coordinate and support sales and marketing activities, primarily for China and some Asia-based OEM accounts, including managing orders, logistics, and assisting with trade shows and promotions.

Artificial Intelligence (AI)Machine LearningMotion CapturePhotographyPrinting

Responsibilities

Working with Customer Service and Customer on Account Set up and order/FOC Paperwork

Forecast, order, pricing and Payment Follow up

Logistics and customs clearance support

Forecast, order, and payment chasing

Logistics and customs clearance support

Order and Shipment tracking (and elated information) with China and other Asian Customers

Other Purchase Order related information tracking

Customer Visit Support

Scheduling appointments and coordinating travel arrangements

Reservations and ticket booking

Assist with Trade Show set up and communication and Forum Field Support

Assist with Advertising and Promotion

Assist with Website/Wechat operation & maintenance: Company Files translation and updates

Assist with (Advanced) short-video shooting and editing

Support China Team with paperwork

Preparing documents, presentation and other materials

Assist with special projects and other duties as assigned

Translation

Qualification

Administrative experienceCustomer service mentalityMS Office proficiencyDetail orientedCommunication skillsMultitaskingSelf-directedTranslationFlexibility

Required

Previous administrative experience, preferably in related industry or international trade

Ability to multitask

Customer service mentality

Ability to be flexible with changes

High School Diploma or GED/Fluent in writing, reading and speaking in English

Service oriented mentality

Detail oriented

Good oral and written communications. Must have the ability to establish and maintain effective working relationships with co-workers

Must have ability to project a positive and customer-responsive image

Must have the ability to communicate effectively and professionally with individuals within and outside the organization

Position requires poise, tact and diplomacy

Knowledge of MS Office with proficiency with Word, Excel, PowerPoint and Outlook

Must be self-directed with high attention to detail and accuracy of work

Preferred

Knowledge of MFG business practices preferred

Benefits

Competitive wages

A generous benefits package

Company

FUJIFILM Holdings America Corporation

For over 90 years, Fujifilm has found #ValueFromInnovation through expanding its portfolio to represent a broad spectrum of industries including medical and life sciences, electronic, chemical, graphic arts, information systems, industrial products, broadcast, data storage, and photography.

Founded in 1984