Kanner & Pintaluga ยท 8 hours ago
Bilingual (English/Spanish) Client Service Representative
Boca Raton, FL
Full-time
Hybrid
New Grad, Entry LevelKanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for clients nationwide. They are seeking a Bilingual Client Service Representative to handle incoming calls, assist with new client intake, and maintain excel reports in a professional manner.
Law EnforcementLegalProfessional Services
No H1B
Responsibilities
Answering all incoming phone calls of new or existing clients
Answering all incoming emails in a timely professional manner
Professional phone conduct
Gathering needed new client information and appropriately directing clients to the intake team
Generating and daily maintenance of excel reports
Effectively reviewing files and flow of incoming calls
Placing daily follow-up calls with potential and existing clients
Working in a team setting
Perform other related duties as assigned
Qualification
Required
Full-time
High school/GED diploma required
Bilingual (English/ Spanish)
Experience with data-entry functions
Proficient with Microsoft Office programs (Word, Excel, and Outlook)
Ability to manage a heavy workload in a fast-paced environment
Ability to communicate with clients and co-workers effectively and efficiently
Possess excellent organizational skills and the ability to multitask and prioritize workload
Preferred
Previous customer service experience preferred
Benefits
Competitive Wage
Paid Time Off, Holiday, Bereavement, and Sick Time
401K Retirement Savings Plan with Firm match
Group Medical/Dental/Vision Plans
Employer-Covered Supplemental Benefits
Voluntary Supplemental Benefits
Annual Performance Reviews
Company
Kanner & Pintaluga
Kanner & Pintaluga is a property damage & personal injury law firm.
Founded in 2003
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
ARDALAN MONTAZER
Partner
Alexis Altman
Partner
Recent News
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