B. F. Saul Company Hospitality Group · 16 hours ago
Houseperson - Full Time - Crowne Plaza Crystal City ($17.25/hr)
Arlington (Crystal City), Virginia
Full-time
Onsite
New Grad, Entry Level
$17.25/hr - $17.25/hrB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, operating over 20 business class hotels. The Houseperson is responsible for cleaning and maintaining public spaces, stocking housekeeping supplies, and ensuring guest satisfaction through quality service.
Association
Responsibilities
Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms
Ensures cart, linen, rooms, and equipment are clean and in working order
Accountable for guest satisfaction as it pertains to housekeeping service at the property
Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary
Understands and follows Best Western's guest service recovery program
Ensures a clean and safe work area in compliance with Best Western's, brand, local, state and federal regulations
Inspects rooms for maintenance needs and reports any maintenance service issues
Knowledgeable on safe use of chemicals utilized within the housekeeping department
Follows all Best Western's procedures for guest/team member’s incidents
Knowledgeable of hotel emergency procedures
Produces required volume of work by planning, organizing and prioritizing work duties
Adheres to Best Western's attendance policy, grooming and appearance standards, and general work rules and department procedures
Attends all required department and hotel meetings
Responsible for proper use of all equipment and supplies
Qualification
Preferred
High school diploma or GED preferred
Housekeeping/laundry experience preferred
Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment
Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift
Significant bending required
Benefits
Well-Being Benefits
Sick Policy
Weekly Pay
401(k) Retirement Program
Paid Life Insurance
Employee of the Month/Year
Annual Performance Appraisals and Wage Increase Opportunities
Annual Team Member Banquets
Annual Team Member Engagement Survey
Discounted Room Rates for Team Members, Family and Friends
Complimentary Room Stays
Company
B. F. Saul Company Hospitality Group
B. F. Saul Company Hospitality Group is the hospitality subsidiary of the largest, private real estate and banking concerns in DC.
Founded in 1892
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase