Datanomics · 1 week ago
Information Technology Analyst
Datanomics is seeking an Information Technology Analyst to provide technology solutions and support to customers in a US-based law firm. The role involves delivering daily IT operational tasks, facilitating technology events, and participating in IT projects and initiatives.
Responsibilities
Providing technology solutions and support to customers
Participating in delivering assigned office(s) daily IT operational work list
Facilitating and supporting meeting technology events and tools
Participating in IT projects and initiatives
Qualification
Required
3+ years' experience in law firm, providing direct support to customers in the areas of business solutions, software, hardware and networking technologies
3+ years' experience in LAN, WAN and network systems support and management
3+ years' experience configuring, installing and maintaining client PC operating systems and related devices
Min Associate's degree
Advanced proficiency in Microsoft Operating Systems, specifically application installation and configuration processes
Advanced proficiency in Microsoft Office Suite, ServiceNow, MS TEAMS, Citrix, VPN
Advanced to expert knowledge of mobile technologies (iOS, iPad OS)
Advanced to expert proficiency in Document Management Systems (e.g., iManage/Work 10)
Preferred
Bachelor's degree