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Verigent · 2 hours ago

Senior Video Engineer

Manhattan, NY

Full-time

Onsite

Mid, Senior Level

$95K/yr - $105K/yr

Verigent's client is seeking an experienced and highly skilled Senior Video Engineer to join their global corporate team. This pivotal role will be responsible for providing advanced technical support, managing local video systems, and collaborating with project teams on new installations.

Staffing & Recruiting

Hiring Manager

Matthew Casey

Responsibilities

Act as the escalation point for complex video-related issues encountered by our global maintenance teams

Provide expert troubleshooting and resolution for hardware and software problems affecting video systems worldwide

Collaborate remotely with regional teams to diagnose and resolve persistent issues, ensuring minimal disruption to operations

Document solutions and create technical guides to support first and second line teams

Take ownership of local video systems, including Evertz, Ross, and Riedel equipment

Manage and execute firmware and software updates for both core and edge devices, ensuring systems are secure and up-to-date

Plan and implement future enhancements, features, and upgrades to optimize video spaces

Work closely with local operations teams to gather requirements, address concerns, and deliver tailored solutions that support business needs

Monitor system performance and proactively identify areas for improvement

Project Team Collaboration – New Installations partner with project teams to provide technical guidance throughout the lifecycle of new video system installations

Participate in system design, installation, configuration, and commissioning activities

Ensure all systems are installed to the highest standards, fully tested, and integrated with existing infrastructure

Deliver technical documentation and training to stakeholders and end-users when required

Qualification

Evertz systemsRoss systemsRiedel systemsFirmware/software managementNetworked video solutionsTechnical documentationTroubleshooting skillsAnalytical skillsCommunication skillsAdaptability

Required

Extensive hands-on experience with professional video systems, preferably including Evertz, Ross, and Riedel platforms

Proven track record in third line support or senior technical engineering roles within large corporate environments

Strong understanding of firmware/software management, system upgrades, and networked video solutions

Excellent troubleshooting and analytical skills, with the ability to resolve complex technical issues under pressure

Experience in managing and delivering video system installations from conception to commissioning

Outstanding communication skills, able to collaborate effectively with global and local teams

Ability to create clear technical documentation, guides, and training materials

Adaptable and proactive, with a commitment to continuous improvement and innovation

Company

Verigent

Verigent is a nationally recognized leader in Telecom and IT staffing, helping organizations solve workforce challenges with flexible, tailored solutions.

Founded in 2002