CareSource · 5 days ago
Team Lead, Case Management - Integrated Care
Michigan Mobile
Full-time
Hybrid
Mid, Senior Level
$72K/yr - $116K/yr
3+ years expCareSource is a healthcare organization seeking a Team Lead for Case Management in Integrated Care. The role involves providing support, direction, and assistance to Case Management staff while ensuring effective performance and service delivery through training, oversight, and coordination of team activities.
Health CareMedicalNon Profit
Responsibilities
Give effective and timely feedback to staff in regard to performance outcomes and progress toward goals
Monitor work allocation to maximize output and effectiveness of staff
Provide daily oversight of scheduling and attendance of personnel
Monitor performance of staff members through ongoing audit process
Provide ongoing training, mentoring, coaching and disciplinary action as needed
Conduct regularly scheduled one-on-one meetings with personnel
Coordinate team-specific orientation and training
Manage inbound referrals to CM and appropriately triage them to facilitate CM process
Serve as interdepartmental liaison for issues relate to CM/Outreach services
Network with other departments to gather and/or share information
Must feel comfortable with public speaking and ongoing training of facility staff
Assist with development of Case Management/Outreach processes that facilitate cost-effective service utilization and appropriate levels of care
Regular travel to conduct member visits, provider visits and community based visits as needed to ensure effective administration of the program
Perform any other job related instructions, as requested
Qualification
Required
Associates Degree in healthcare or equivalent years of relevant work experience is required
Minimum of three (3) years of clinical experience is required
Current, unrestricted Registered Nurse (RN) license in state of practice or current, unrestricted Licensed Social Worker (LSW) in state of practice is required
Give effective and timely feedback to staff in regard to performance outcomes and progress toward goals
Monitor work allocation to maximize output and effectiveness of staff
Provide daily oversight of scheduling and attendance of personnel
Monitor performance of staff members through ongoing audit process
Provide ongoing training, mentoring, coaching and disciplinary action as needed
Conduct regularly scheduled one-on-one meetings with personnel
Coordinate team-specific orientation and training
Manage inbound referrals to CM and appropriately triage them to facilitate CM process
Serve as interdepartmental liaison for issues relate to CM/Outreach services
Network with other departments to gather and/or share information
Must feel comfortable with public speaking and ongoing training of facility staff
Assist with development of Case Management/Outreach processes that facilitate cost-effective service utilization and appropriate levels of care
Regular travel to conduct member visits, provider visits and community based visits as needed to ensure effective administration of the program
Perform any other job related instructions, as requested
Preferred
Bachelor of Science/Arts Degree is preferred
Three (3) years of long term care experience is preferred
Waiver experience is preferred
Managed Care experience is preferred
Medicare/Medicaid Experience is preferred
One (1) year of management experience is preferred
Certification in Case Management (CMC) is preferred
Benefits
You may qualify for a bonus tied to company and individual performance
A substantial and comprehensive total rewards package
Company
CareSource
CareSource provides managed care services to Medicaid beneficiaries.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
FHLB Cincinnati
2026-01-17Grant
Leadership Team
Erhardt Preitauer
President & Chief Executive Officer
Jason Bearden
Market President and CEO, Georgia
Recent News
2026-01-18
Dayton Daily News
2025-12-17
Company data provided by crunchbase