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Rollins, Inc. · 12 hours ago

Payments Analyst

Atlanta, GA

Full-time

Hybrid

New Grad, Entry Level

0+ years exp

Rollins, Inc. is a global consumer and commercial service company specializing in pest management services. They are seeking a Payments Analyst to support the Senior Global Payments Manager with managing chargebacks, conducting cost analytics, and implementing data automation.

CommercialConsumerHome ServicesService Industry

Responsibilities

Ensure all financial schedules and deadlines are met, including weekly, monthly, quarterly, and annual reporting and audit requirements

Support the accounting department by performing monthly reconciliations and identifying the root cause of variances and imbalances, ensuring all card-related activities are accurately reported and analyzed

Monitor and manage chargeback claims, ensuring timely resolution and compliance with relevant policies and regulations. Utilize third-party systems to present required information on chargeback claims throughout their lifecycle

Complete token transfers for franchises, branches, and all acquisitions and sales. Support acquisition integrations to align payment infrastructures

Manage the Payments Support mailbox to assist with field and branch payment issues. Collaborate with collections, treasury support, branch managers, and other departments to resolve payment issues, facilitate refunds, and adjust payment applications

Be responsible for a deep dive of internal and external data to identify acceptance cost and solution opportunities across the payments supply chain, both B2B and B2C. Provide actionable recommendations and support findings with detailed comparative analysis, program performance analytics, and mathematical models

Lead data automation implementation and efficiencies for analysis through tools such as SQL Server and Power BI to consolidate and manage multi-vendor data

Provide insights and recommendations to improve financial processes, analytics, and reporting

Maintain confidentiality of all information, especially specified personal information, to preserve the organization's value

Work on special projects, ad hoc reports, and other duties as assigned. The Payments Analyst will serve as a backup resource for Treasury Operations as needed. These duties include responsibilities such as performing daily cash management, cash forecasting, and ongoing bank administration

Qualification

Financial analysisSQL ServerPower BIMicrosoft ExcelAnalytical skillsCustomer serviceCommunication skillsProblem-solvingTeam player

Required

Bachelor's degree in accounting, finance, economics, mathematics, or a similar field

0-2 years of relevant work experience

Proficiency with Microsoft Office products, including Excel and Word

Basic knowledge of finance principles with strong analytical skills

A team player with the ability to self-manage in a fast-paced, deadline-driven, and dynamic environment

Self-starter who is well organized, detail-oriented, and accurate, with the ability to manage and prioritize multiple complex tasks

Strong verbal and written communication and collaboration skills

Strong customer service and interpersonal skills with the ability to provide timely responses to customer needs and requests

Excellent critical thinking, problem-solving, and analytical skills. Proficient in gathering, researching, and analyzing information to identify problems and develop effective solutions

Strong intellectual curiosity and willingness to accept challenges. Capability to quickly recognize issues and opportunities to promote continuous process improvements

Demonstrates professionalism by acting with tact, respect, and integrity. Takes responsibility for actions, maintaining reliability, punctuality, and consistently meeting commitments

We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations

Candidate must reside or be willing to self-relocate to the metro Atlanta area