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Mayo Clinic · 2 hours ago

Diversified Billing Specialist-Remote

United States

Full-time

Remote

New Grad, Entry Level

$23.69/hr - $31.98/hr

Mayo Clinic is a top-ranked healthcare provider dedicated to patient care and employee well-being. The Diversified Billing Specialist is responsible for supporting the activities of Mayo Clinic Ambulance Billing, collecting patient account information, and resolving billing and payment issues while ensuring optimal reimbursement for patients.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Supporting the activities of Mayo Clinic Ambulance Billing

Collecting specific patient account information through the use of automated system, focusing on each account, one customer at a time

Responding to and resolving a variety of accounts, billing and payment issues from patients/customers on specific types of accounts

Using excellent customer service and interpersonal skills when interacting with patients and customers

Making appropriate decisions that require individual and/or team analysis, reasoning and problem solving

Interpreting, applying, and communicating Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic Ambulance

Qualification

Ambulance billing experienceMedicareInsurance processesPC Windows proficiencyMicrosoft Word proficiencyMicrosoft Excel proficiencyMedical terminology knowledgeCustomer service skillsTeam building skillsCoping skillsVersatilityKeyboarding experienceHFMA CertificationCommunication skillsDecision making skillsProblem solving skills

Required

High school education or equivalent

Qualified candidates must be customer focused, service oriented and possess strong skills in: team building, communications, decision making, problem solving, interaction, coping and versatility

Knowledge of PC Windows, Microsoft Word, and Excel, medical terminology, and Health Quest systems helpful

Knowledge of Medicare, Medical Assistance and Insurance processes and procedures

Keyboarding experience, 40 wpm preferred