Customer Service & Operations Spring Internship jobs in United States
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Diaza Football ยท 4 hours ago

Customer Service & Operations Spring Internship

Diaza Football is one of the fastest-growing soccer brands in the USA, seeking Customer Service & Operations Interns to support their customer experience team. The role involves handling customer inquiries, managing orders, and coordinating with internal departments to ensure customer satisfaction.

Responsibilities

Handle inbound and outbound customer service calls
Respond to customer inquiries via phone and email
Provide updates on orders, production, and shipping
Follow up on open cases and ensure resolution
Coordinate with internal departments for accurate information
Maintain accurate records of customer interactions

Qualification

Customer communicationOrder managementVerbal communicationWritten communicationProfessionalismBilingual (English/Spanish)Organizational skillsDetail-oriented

Required

Currently enrolled in a Bachelor's program graduating between May 2027 - May 2028
Ability to communicate over the phone and work in a collaborative environment
Strong verbal and written communication skills
Organized, professional, and detailed orientated
English and Spanish is a plus
Availability to work 20-25 hours per week for a 13-week program, February 2nd - May 1st
This internship is an in person position, with the possibility of being hybrid
If you are not available to be in person do not apply
The interview will also be in person if you cannot interview in person, do not apply
If you are not an undergraduate sophomore or junior in college, do not apply

Preferred

Pursuing Communication, Marketing, Finance, Sales preferred, but not required

Benefits

Real customer service experience
Training and mentorship
Professional skill development
Growth opportunities
Possibility of extension to the summer

Company

Diaza Football

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The word Diaza is originally from Colombian ancestors and was used to encourage the men to be strong and protect their tribes.

Funding

Current Stage
Early Stage

Leadership Team

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Diego Hurtado
Founder
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Company data provided by crunchbase