Wilson Sporting Goods Co. · 8 hours ago
Tour and Retail Coordinator
Ada, OH
Full-time
Onsite
New Grad, Entry LevelWilson Sporting Goods Co. is the number one sports equipment brand in the world, dedicated to empowering individuals to live like athletes. The Tour and Retail Coordinator will be responsible for conducting factory tours, managing visitor experiences, and supporting retail operations at the Ada facility.
ManufacturingProduct DesignSporting Goods
Responsibilities
Gather visitor feedback to improve future tours
Schedule plant tours with outside guests, including maintaining the tour reservation system
Welcome and check in visitors for tours and retail customers
Work with marketing and factory management to grow the factory tours and retail sales
Work and support the retail shop. Run the register, replenish product, keep retail store in acceptable condition
Maintain cleanliness and organization in the visitors areas, including but not limited to lobby and retail space
Ensure visitor safety by enforcing factory guidelines and monitoring group behavior
Support special events, VIP visits and media tours
Answer phones and greet visitors in a professional manner
Be able to explain the step-by-step process of how footballs are made – from cutting leather to shipping
Create on-boarding program for future tour guides
Handle incoming donation requests and present to management for approval
Perform other related office duties and projects as assigned
Qualification
Required
Customer service and/or retail experience
High school diploma or GED
Experience with Office Programs, including Word, Excel, etc
Polished and engaging public speaker
Professional appearance and excellent personal hygiene
A team player with positive and professional attitude who can collaborate with all types of personalities
Values excellent public interaction to ensure positive Wilson factory perception
Detail oriented and extremely organized with an ability to prioritize and meet deadlines
Knowledge of and passion for football
Benefits
Medical, dental and vision
401k with company match
Life insurance
Paid maternity/paternity leave
Professional development opportunities
Discounts on Wilson and Amer Sports products
Company
Wilson Sporting Goods Co.
The Wilson Sporting Goods Company is an American sports equipment manufacturer based in Chicago, Illinois
Founded in 1914
1001-5000 employees
H1B Sponsorship
Wilson Sporting Goods Co. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (4)
2022 (3)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Emily Vargas
Global Manager, Digital Asset Management
Recent News
2026-01-16
Sports Business Journal
2025-12-24
Mexico Business
2025-11-03
Company data provided by crunchbase