Living Well Health Center · 6 days ago
Customer Service Pharmacy Technician Representative - Freedom Fertility - AZ
Arizona, United States
Full-time
Hybrid
New Grad, Entry LevelLiving Well Health Center is dedicated to helping patients achieve their dreams of starting a family. The Customer Service Pharmacy Technician Representative will utilize communication and problem-solving skills to assist patients with their fertility needs, handling calls and coordinating with healthcare providers.
Hospital & Health Care
Responsibilities
Handle 25-30 calls (IB & OB)
Ensure process efficiency – Work with patients and physicians to coordinate fertility plans and medications. Own the patient experience by resolving customer issues and ensuring 100% follow-up to customers
Pay attention to detail – Accurately obtain and enter patient information, including Shipping, insurance, and payment information
Qualification
Required
High School Diploma, or GED required
Must reside in the State of Arizona
Valid National Pharmacy Technician certification is required
Valid Arizona State pharmacy technician license is required
Microsoft Office proficiency and data entry skills
Basic math skills (addition/subtraction/multiplication)
Strong attention to detail, accuracy, and quality
Excellent verbal and written communication skills
Preferred
Relevant experience or a willingness to learn
Experience working prescriptions claims and knowledge of rejections helpful
Prior Authorization experience preferred (CoverMyMeds)
Excellent customer service, organization, and time management skills
PC skills including knowledge of Microsoft Office Suite and Internet
Benefits
Health coverage effective day 1 (including medical, dental, and vision)
Holiday, PTO, and OT pay
401K with company match
Tuition reimbursement
Fun, friendly, and unique culture – bring your whole self to work every day!
Company
Living Well Health Center
LivingWell offers more time with a healthcare team member to discuss your unique health needs.
2-10 employees
H1B Sponsorship
Living Well Health Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (442)
2024 (335)
2023 (324)
Funding
Current Stage
Early StageCompany data provided by crunchbase