Mayo Clinic Healthcare London · 22 hours ago
Diversified Billing Specialist-Remote
Mayo Clinic is a top-ranked healthcare provider dedicated to putting the needs of patients first. The Diversified Billing Specialist is responsible for supporting Mayo Clinic Ambulance Billing, collecting patient account information, and resolving billing and payment issues while delivering excellent customer service.
Responsibilities
Supporting the activities of Mayo Clinic Ambulance Billing
Collecting specific patient account information through the use of automated system, focusing on each account, one customer at a time
Responding to and resolving a variety of accounts, billing and payment issues from patients/customers on specific types of accounts
Using excellent customer service and interpersonal skills when interacting with patients and customers
Making appropriate decisions that require individual and/or team analysis, reasoning and problem solving
Interpreting, applying, and communicating Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic Ambulance
Qualification
Required
High school education or equivalent
Qualified candidates must be customer focused, service oriented and possess strong skills in: team building, communications, decision making, problem solving, interaction, coping and versatility
Knowledge of PC Windows, Microsoft Word, and Excel, medical terminology, and Health Quest systems helpful
Knowledge of Medicare, Medical Assistance and Insurance processes and procedures
Keyboarding experience, 40 wpm preferred
Preferred
Previous ambulance billing certification or experience preferred
Healthcare Financial Management Association (HFMA) Certification Preferred
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic Healthcare London
Located in the Harley Street District in London, Mayo Clinic Healthcare offers an array of services, including Executive Health Assessments, GP Services, Outpatient Cardiology, Cardio-thoracic, Respiratory, Neurology and Neurosurgery, Colorectal, Gastroenterology, General Internal Medicine, Orthopaedic, Rheumatology and Endocrinology specialist consultations.
Funding
Current Stage
Growth StageCompany data provided by crunchbase