Clark National Accounts · 1 day ago
Field Coordinator
Lititz, PA
Full-time
Hybrid
New Grad, Entry LevelClark National Accounts is seeking a Field Coordinator to support their Project Services Team. This role involves representing the company on-site at customer locations, managing logistics, and ensuring project success through hands-on support and coordination.
Wholesale
No H1B
Responsibilities
Function as the CNA representative during selected deliveries on-site at the customer’s location
Perform receiving, product check-in, and inventory functions, ensuring that the order is complete and effectively resolving any item issues
Manage the work of 3rd party logistics companies and installers while on-site, ensuring that their work meets project requirements and complies with any specific customer protocols
Provide front line issue resolution with any project deficiencies
Produce project recaps and retrospectives, continually seeking and recommending opportunities to improve our service offering to our customers, our efficiency, and ultimately our profitability
Provides project/delivery data and reporting as required to our teams or customers
Completes project walkthroughs and punch list reviews to ensure successful project completion
Carry out asset inventory, measurements, and condition assessments of customer facilities
Conduct periodic audits of 3rd party consolidator and installer performance
Support our Project Solutions team with the coordination of installations, item research, and quote preparation
Perform short term project work assignments
Qualification
Required
Customer facing work experience is highly desired
Work history in shipping/receiving and inventory control is desirable
The role requires up to 50% travel, including overnight, plane and car travel
A valid drivers license is required
Strong verbal and written communication skills
Ability to quickly assess project conditions and provide direction to service providers and concise status updates to our customers
Ability to effectively engage and communicate with our customers at a variety of levels, from location team members to executives
Ability to work independently and within a team
Proficiency with Microsoft Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment
Demonstrates a collaborative, solution-oriented spirit and a growth mindset
Able to effectively manage competing priorities and establish structured workflows in a fast-paced environment
Comfort working in ambiguous, unique situations without clearly defined processes
Strong emotional intelligence is required, with the ability to connect with others in-person and remotely, including the ability to manage emotionally charged customer situations in a calm effective manner
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks
Access to a home router and modem
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible)
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment
The desire and ability to work and communicate with other team members via chat, webcam, etc
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
On-Site Fitness Centers
Dog-friendly Offices
Company
Clark National Accounts
We are Clark National Accounts (CNA), a specialized division of Clark Associates, the #1 distribution giant in Foodservice Equipment & Supplies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Colin Decker
Partner Services
Company data provided by crunchbase