Customer Rent Account Manager jobs in United States
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Places for People · 1 day ago

Customer Rent Account Manager

positionFoxworth, MS
timeFull-time
remoteOnsite
seniorityMid Level

Places for People is the UK's leading Social Enterprise dedicated to creating inclusive and thriving Communities. The Customer Rent Account Manager will play a key role in delivering an efficient, performance-focused service by managing income recovery and debt-related issues for customers.

CommunitiesConstructionEducationLeisureProperty DevelopmentProperty ManagementReal Estate
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Growth Opportunities

Responsibilities

Deal with income recovery and debt related issues
Effectively maximise income for customers and the business
Proactively and decisively identify customers who fall behind with their rent and other charges
Provide advice and assistance to customers to support them in maintaining their tenancies

Qualification

Debt collection knowledgeIncome recoveryCourt proceduresUniversal Credit knowledgeHousing Benefit knowledgeWelfare Benefits knowledgeTelephony experienceIT proficiencyFlexible attitudeTime managementCommunication skills

Required

previous debt collection knowledge
good time management
previous telephony
in depth specialist knowledge of debt enforcement
comprehensive understanding of the Universal Credit, Housing Benefit and other Welfare Benefits system
excellent communication skills
confident and firm polite manner
flexible attitude
commitment to continuous improvement
previous Housing and income recovery experience
being a confident I.T. user

Preferred

Experience of using the Northgate (NEC) housing system

Benefits

Competitive salary, with a salary review yearly
Pension with matched contributions up to 7%
Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
Cashback plan for healthcare costs – up to £500 saving per year
A bonus scheme for all colleagues at 2%
Training and development
Extra perks including huge discounts and offers from shops, cinemas and much more

Company

Places for People

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Places for People is a property management, development, regeneration and leisure company.
dateFounded in 1965
location
London, England, GBR
people-size10001+ employees
web-link
https://www.placesforpeople.co.uk/

Funding

Current Stage
Late Stage

Leadership Team

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Julie Alexander
Director of Technology and Innovation & Environmental Sustainability
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