Arrive · 1 week ago
Strategic account director
London, OR
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expArrive is a leading global mobility platform focused on transforming urban mobility and making cities more livable. The Strategic Account Director plays a crucial role in driving hardware revenue growth and managing relationships with key clients, while overseeing the full sales cycle and ensuring successful project implementation.
Information Technology & Services
Responsibilities
Develop and execute a strategic plan to expand Arrive’s market presence, targeting both open parking and access control opportunities, aligned with the Arrive strategy
Proactively identify new business opportunities across private operators, partners, and land owners
Promote a comprehensive Arrive portfolio including RingGo, parking terminals (and associated services e.g Maintenance), Insights and other upsell features
Create and present strong, data-backed proposals to key stakeholders to maximise growth potential, outlining clear ACV/TCV benefit
Build and maintain robust relationships with existing key private operator clients to ensure retention, high satisfaction, and account development
Establish and grow strong relationships with new key private operators to attract, win and convert new business opportunities
Work closely with Solution Managers to effectively scope customer requirements, ensuring product market fit for our offer
Effectively communicate with diverse stakeholders within each account, ranging from technical site managers to C-level executives. Seeking support from senior stakeholders (e.g Head of AM, Head of BD, Commercial Director, Country Director)
Utilise project management skills to oversee the deployment of solutions, ensuring timelines are met and partners are aligned
Serve as the bridge between the client and internal technical teams during the implementation of MPP and P&D solutions
Identify opportunities within existing accounts to expand services (e.g., adding SaaS layers to hardware contracts)
Ensure Salesforce is your primary tool for planning and recording your activities, with accurate customer data, pipeline opportunities, and activity logs
Work collaboratively with Sales Operations to enable accurate forecasting (Close dates, Expected Revenue dates) for hardware opportunities
Provide regular forecasts, progress reports, and market feedback to the Country/Sales Director
Qualification
Required
Strong understanding of Parking Management Systems, P&D hardware, and Garage/Gated solutions
Proficiency in CRM software (e.g.Salesforce), Google Workspace, Business Intelligence and other sales-related tools
Understand and leverage a complex revenue mix to maximise ACV/TCV across each opportunity
Ability to coordinate installations and manage partner timelines effectively
Basic understanding of legal contracting principles and process for contract execution
Proven track record of meeting targets through a solution-oriented approach and strong negotiation skills
Exceptional verbal and written communication skills; ability to present complex information clearly
Fluency in English
Full UK Driving License
Bachelor's degree in Business Administration, Sales, Marketing, or a related field (or equivalent combination of education and experience)
Minimum 5–7 years of proven experience in sales and/or account management
Preferred
Specific experience within the parking industry, B2G or B2B sales, smart city solutions, or payment technology is highly preferred
Experience managing hybrid portfolios (Hardware + SaaS) is a distinct advantage
Company
Arrive
Arrive brings together some of the most trusted names in urban mobility, EasyPark, ParkMobile, RingGo, Parkimeter, Flowbird, YourParkingSpace, Parkopedia, and Yellowbrick, into one global force for smarter, more seamless travel.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase