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Harris Teeter · 3 weeks ago

Full Time Cheese Monger

PINEHURST, NORTH CAROLINA, STORE 080 - PINECROFT

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Harris Teeter is a retail company seeking a Full Time Cheese Monger to create an outstanding customer experience through exceptional service. The role involves maintaining a safe and clean environment, assisting in achieving sales goals, and providing customers with fresh products while adhering to quality standards.

E-CommerceFood and BeverageGroceryPharmaceutical

Responsibilities

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

Offer product samples to help customers discover new items or products they inquire about

Inform customers of Murray's Cheese specials

Observe scheduled shift operating hours

Provide customers with fresh products that they have ordered and the correct portion size, or as close as possible to the amount ordered, to prevent shrink

Adequately prepare, package, label and inventory ingredients in merchandise

Check product quality to ensure freshness

Review 'sell by' dates and take appropriate action

Label, stock and inventory department merchandise

Report product ordering/shipping discrepancies to the department manager

Understand the store's layout and be able to locate products when requested by customer

Stay current with present, future, seasonal and special ads

Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory

Adhere to all local, state, and federal health and civil code regulations

Comply with all state, county and local weights and measures laws and labeling requirements

Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents

Report all safety risks, or issues and illegal activity, including: robbery, theft or fraud

Willing to taste cheese, in accordance with company policies

Qualification

Customer serviceProduct knowledgeFood safetyMathematical skillsEnglish proficiencyInterpersonal skills

Required

Associates must be at least 18 years of age

Exceptional interpersonal skills

Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Ability to read and comprehend simple instructions, short correspondence, and memos [in English]

Ability to write simple correspondence [in English]

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English

Ability to add and subtract two-digit numbers and to perform these operations using units of American money and weight measurement

Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations

Complete Company's training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge

The associate is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; talk or hear; and taste or smell

The associate is occasionally required to climb or balance and stoop, kneel, or crouch

The associate must regularly lift and/or move up to 30 pounds [occasionally lift up to 50 pounds] and reaches from 6-72 inches

Specific vision abilities required by this job include close vision, color, and depth perception

While performing the duties of this job, the associate constantly works in a moderate environment and is frequently exposed to hot, cool, and extreme cold, moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals

The noise level in the work environment is usually moderate to loud