Centennial Bank · 2 months ago
Branch Manager I
Bentonville, Arkansas, United States
Full-time
Onsite
Mid Level
3+ years expCentennial Bank is a financial institution seeking a Branch Manager I to oversee the daily operations of a full-service branch office. The role involves promoting bank products and ensuring efficient branch operations while leading a team of tellers and customer service representatives.
BankingFinanceFinancial Services
Responsibilities
Partner with management to coordinate and attain branch, region and company objectives
Coach and lead a strong support team of tellers and CSRs
Comply with all company policies and procedures
Maintain the ability and knowledge to backup all retail positions within the branch
Ensure all retail and branch operational functions are performed accurately and in a timely manner
May originate, process and close various consumer and small business loan products
Responsible for maintaining and developing business for the branch
Participate in civic and community organizations as needed
Complete regular monthly branch audits
Ensure all security procedures are strictly followed
Mitigate monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es)
Conduct regular staff meetings to keep staff informed
Complete annual performance reviews and disciplinary action as needed
Maintain a safe and professional business environment . Ensure all equipment is in good working order
Participate in regular SWOT analysis for competitive advantage
Review, evaluate, and determine payment decisions within established limits per company policies and standards
Make hiring and termination staffing recommendations/decisions
Provide wire verification/approvals up to established limits
Provide cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds
Approve fee refunds/waivers within established regional guidelines
Lift coin bags up to 50 lbs
Seek out opportunities to interact with customers and make customer service a top priority in the branch. This includes researching and resolving customer questions and concerns
The ability to work in a constant state of alertness and in a safe manner
Completes required BSA/AML training and other compliance training as assigned
Perform any other related duties as required or assigned
Qualification
Required
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc
Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, and 1 to 6 months related management experience, or equivalent combination of education and experience
Ability to read, analyze, and understand general business/company related articles and professional journals
Ability to speak effectively before groups of customers or employees
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts such as fractions, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, or diagram formats
Intense customer focus and ability to build strong customer relationships
Ability to work as a team
Must seek out opportunities to interact with customers and make customer service a top priority in the branch
Must enjoy the challenge of selling and closing a sale
Must be able to set and communicate clear, actionable goals for sales and service, and plan activities to achieve those goals
Must take ownership and responsibility for the success of the branch
Preferred
Some banking related courses
Company
Centennial Bank
Centennial Bank offers businesses, investors, and municipalities a wide range of commercial, retail banking, and related financial services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Arlene Lovelace
SVP, Chief Human Resources Officer
Brandon Cass
SVP, Chief Information Security Officer
Recent News
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