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ShopRite · 11 hours ago

ShopRite - Customer Service/Courtesy Counter Clerk (RoNetco NJ) Salary Range $15.92 - $17.00/hr

Flanders, NJ

Full-time

Onsite

New Grad, Entry Level

$15.92/hr - $17/hr

ShopRite is dedicated to caring deeply about people and helping them eat well and be happy. They are seeking a Customer Service/Courtesy Counter Clerk to deliver a great customer experience by providing prompt and courteous service, processing transactions accurately, and assisting customers with inquiries.

DeliveryE-CommerceFood and BeverageRetail

Responsibilities

Maintain a clean, neat, organized and safe work environment

Greet all Customers and provide them with prompt, courteous service and assistance

Enter Customer information into database for eligibility of Wakefern programs

Understand operation of cash register and follow all cash handling procedures, if applicable

Knowledgeable about the various types of products carried in the store

Sort and return 'return to stock' items back to normal location with priority; attention given to refrigerated and perishable items

Handle all damaged merchandise in accordance with Company procedures

Perform price check functions, if needed

Issue and keep information involving rain checks updated

Perform Scanrites according to Company procedures

Answer phone promptly and in a professional manner and direct as Company policies dictate, issue refunds and Price Plus cards

Utilize and maintain equipment as required by department; report any equipment problems immediately

Be familiar with the functions of digital processing equipment and be able to differentiate between various types of images and related merchandise, if applicable

Check prices and be knowledgeable about location of items in the store

Promote for sale any current charitable promotions to Customers

Stand at work station for duration of scheduled shift, which may exceed 8 hours per day

Understand and adhere to Company shrink guidelines as relates to Courtesy Desk operations

Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights 50 lbs

Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products

Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards

Keep floor clear of debris and spills

Perform all duties in accordance with Local, State and Federal regulations as they pertain to Front-End operations

Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations

Dress and groom according to Company policy to include uniform, name badge, and hat or hair restraint requirements

Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food

Complete all applicable department training programs

Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)

Maintain punctual and regular attendance

Work overtime as assigned

Work cooperatively with others

Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines

Perform other duties as assigned

Qualification

Customer serviceBasic mathCash handlingEnglish proficiencyTeamworkAttention to detail

Required

Ability to proficiently read, write, speak, analyze, interpret, and understand the English language

Ability to perform basic math

Ability to stand/walk for the duration of a scheduled shift

Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs

Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences

Ability to tolerate dust and cleaning agents during routine housekeeping duties

Ability to interact with Customers in a friendly and helpful way

Ability to work cooperatively with others

Ability to work all assigned work schedules and comply with all time and attendance policies

Benefits

Vision

Dental

Life insurance

Legal plan benefits

Paid time off (sick time, personal days, vacation days, and holidays)

Retirement benefits (pension or 401k)

Company

ShopRite

ShopRite Supermarkets is a retailers' cooperative (co-op) chain of supermarkets in the northeastern United States. It is a sub-organization of Wakefern Food Corp..

Founded in 1946