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Frontier Senior Living · 19 hours ago

Business Office Manager

Sugar Land, TX

Full-time

Onsite

Mid Level

$23/hr - $26/hr

Frontier Senior Living is seeking an outstanding Business Office Manager to join the Laurel Glen at Sugar Land community. The role involves managing and overseeing the accounting and general bookkeeping of the facility while assisting the Executive Director in ensuring all functional areas are covered.

Hospital & Health Care

Responsibilities

Professionally greets visitors and directs inquiries in a positive, service-oriented manner

Professionally answers phones and accepts appropriate information or messages. Provides backup to receptionist as need

Promotes and maintain positive relations with residents, their families, staff, and guests

Provides marketing tours and arranges marketing meals, as appropriate

Participates in the recruiting, interviewing, evaluation and supervision of receptionist staff and provides general direction to these employees to ensure staff hours, quality services, and customer service is met at all times

Assists the Executive Director and key department leaders with pre-employment screening of new hires

Receives and distribute mail to appropriate personnel and residents

Regularly updates staff bulletin boards, resident bulletin boards, and other related communication areas

Receives and records monthly rental and other payments. Updates A/R system as needed

Update the A/R system daily with all census changes; move-ins, move-outs, transfers, and level of care changes

Monitors and collects all past due rents in a timely manner to include working with Medicaid case managers, residents, family members and/or responsible parties

Maintains resident, employee and other business files

Prepares semi-monthly payroll report for staff. Submits hours to Payroll Department for processing

Enters all new employee information, wage changes, address changes, and employee termination information into the intranet website

Communicate with the Staff Accounting as often as necessary to ensure that A/P, A/R, and payroll processes are operating smoothly and to resolve any issues in a timely manner

Other duties as assigned

Qualification

AccountingBookkeepingConflict resolutionCommunication skillsClerical skillsInterpersonal skillsTeamwork

Required

Demonstrated success as a leader in similar settings

Must possess excellent written and verbal communication skills

Basic clerical skills required including typing, filing, light bookkeeping, computer proficiency and be able to work in an environment with multiple interruptions

Must possess conflict resolution skills. Ability to resolve disputes in an effective and positive manner

The position requires a pleasant nature and a willingness and desire to work with the elderly

Ability to function as a team member

Good interpersonal skills with all levels of staff, residents, families, and the public