Gallagher · 6 hours ago
Customer Service Representative
Lexington, KY
Full-time
Onsite
New Grad, Entry LevelGallagher is a global leader in insurance brokerage, risk management, and consulting services. They are seeking a Customer Service Representative to engage with customers, address inquiries, and ensure an exceptional customer experience while maintaining high levels of customer satisfaction.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Hiring Manager
Bryan Raisor
Responsibilities
Engaging with customers to address inquiries
Resolving concerns and ensuring an exceptional customer experience
Maintaining high levels of customer satisfaction
Providing accurate information and proactively identifying client needs
Effective communication with internal teams to streamline issue resolution and deliver superior service experiences
Qualification
Required
Proficiency in Customer Service and Customer Support practices, ensuring a high standard of service delivery
Ability to foster Customer Satisfaction and enhance overall Customer Experience through empathetic and efficient interactions
Strong interpersonal and communication skills to serve as a dependable resource for clients
Problem-solving abilities, attention to detail, and adaptability in a fast-paced environment
Basic computer proficiency and familiarity with customer relationship management (CRM) tools or software
High school diploma or equivalent required
Experience in the insurance or consulting industry is advantageous but not mandatory
Preferred
EPIC experience is a bonus
A college degree is a plus
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
Founded in 1927
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase