Manager of Learning Fulfillment & Scheduling jobs in United States
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Southern Gas Association · 2 hours ago

Manager of Learning Fulfillment & Scheduling

SGA Natural Gas Association has been dedicated to fostering professional growth and advancing the natural gas industry for over a century. The Manager of Learning Fulfillment & Scheduling will oversee the scheduling and coordination of training programs, ensuring high-quality instruction and engagement with instructors and participants.

Non-profit Organization Management
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Comp. & Benefits
Hiring Manager
Suzanne Ogle, IRC, APR, CAE, CSR-P
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Responsibilities

Instructor sourcing, readiness, and scheduling
End-to-end execution of live learning sessions
Consistent delivery quality aligned with SGA standards
Closed-loop instructor and learner feedback

Qualification

Operational deliveryScheduling of training programsVirtualIn-person trainingProcess disciplineCommunication skillsOrganizational skillsEnergy industry experienceConcierge-level serviceCollaboration skillsAttention to detail

Required

Exceptional written and verbal communication skills and the ability to collaborate effectively with diverse stakeholders
Demonstrated commitment to concierge-level service—proactive, end-to-end ownership with no follow-ups required from members or instructors
Exceptional organizational skills and attention to detail
Ability to work both independently and collaboratively in a hybrid work environment
Experience owning the operational delivery and scheduling of live programs or training in complex, high-touch service environments
Working knowledge of MOUs/scopes of work and tracking delivery against agreed terms; comfortable reconciling invoices with Finance
Hands-on experience executing virtual (VILT) and in-person (ILT) programs
Strong process discipline using calendars, trackers, and checklists to ensure flawless execution

Preferred

Experience in the energy or utility industry is a plus

Company

Southern Gas Association

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For more than a century, SGA has been focused on growing individuals and advancing the industry by linking people, ideas and information.

Funding

Current Stage
Early Stage
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