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MassMutual · 2 months ago

Business Operations Consultant, Funding Agreements

SPRINGFIELD, MA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

MassMutual is seeking a Business Operations Consultant, Funding Agreements to join their funding agreements operations team. The role involves driving enhancements to the administration system, managing new business acquisition, and ensuring accurate processing of funding agreements while collaborating with various internal and external stakeholders.

FinanceFinancial ServicesInsuranceLife InsuranceRetirement

H1B Sponsor Likely

Responsibilities

Drive general program level implementation of Funding Agreement operational development and acquisition of future business opportunities in a high speed and highly accurate atmosphere, including:

Partner to deliver 100% accurate new business processing

Problem solve with team members to find new and better ways to build capabilities

Analyze current operational capabilities and design for future operational efficiencies

Learn and understand Funding Agreement contracts – be able to interpret legal language and properly adjudicate customer request for deposits, withdraw requests, termination and other provisions

Work closely with systems teams to drive development, testing, business readiness and general implementation of Administration and downstream systems including our online customer portal

Communicate and problem solve with internal and external stakeholders, including, but not limited to:

Contract holders: Process cash flow activity, contract adjudication, and monthly statement processing

Treasury: Collateral Management; Bank account reconciliations, wire maintenance and Relationship management with banks and collateral agent

Corporate Finance: Monthly/Quarterly close activities related to accounting and reporting of business results in the Company’s books and records and, ultimately, financial statements

Corporate Actuarial: Valuation and reserving for the underlying GIC obligations

Investment Management: Tracking and reporting of assets transferred

Legal and Compliance: Contract amendments

MassMutual Technology: All aspects of information technology support for the Funding Agreement Business

Analyze data to provide business level metric reporting for the business

Forecast, process and analyze business level expenses

Qualification

Financial services operationsFunding Agreement contractsData analysisStakeholder communicationCustomer serviceInnovationProblem-solvingOrganizational skillsCollaborationAttention to detailWritten communicationVerbal communication

Required

Bachelors degree OR a High School Diploma with 10+ years of experience working in funding operations

8+ years of experience in financial services operations

4+ years of experience partnering internal stakeholders and external clients

Preferred

Strong Finance skills with ability to understand Funding Agreement contract economics

Ability to work independently and be part of designing a high-performance team

Problem-Solving and collaborative mindset

Strong organizational skills with attention to detail

Strong written and verbal communication skills

Strong customer service skills

Drive innovation and change relating to servicing the customer and developing efficient day to day operations

Benefits

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

Company

MassMutual

Glassdoor3.9

MassMutual is a mutual life insurance company that provides investment management and trust services.

Founded in 1851

Springfield, Massachusetts, USA

5001-10000 employees

https://www.massmutual.com/

H1B Sponsorship

MassMutual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (96)

2024 (94)

2023 (66)

2022 (115)

2021 (121)

2020 (73)