Sapp Bros., Inc. · 9 hours ago
Service Center Advisor 3-11 PM
Omaha, NE
Full-time
Onsite
Entry Level
1+ years expSapp Bros., Inc. is a growing chain of travel centers looking for an experienced Service Advisor to join their team. The role involves providing 5-star customer service by assisting customers with vehicle inquiries and managing the service process from start to finish.
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Responsibilities
Provide excellent customer service, building lasting relationships
Manage the service process, from initial contact to completion
Ensure vehicles undergo lock-out/tag-out procedures for safety
Assign work orders to skilled technicians and monitor job completion
Handle incoming calls professionally and efficiently
Complete work orders and assist with inventory management
Support over-the-counter sales and assist with fleet accounts
Perform daily cleaning duties and maintain a safe, organized work environment
Follow all safety procedures, including lock-out/tag compliance
Qualification
Required
Strong typing skills and the ability to work with computer applications
A valid driver's license with a good driving record
Ability to perform basic math and use an adding machine
Preferred
High school diploma, GED, or equivalent
At least 1 year of previous experience in a service advisor or service writer role
Benefits
Medical
Dental
Vision
Life insurance
401(k) with company match
Tuition assistance
Gym membership reimbursement
Exclusive discounts, including 25¢ off every gallon of gas and diesel
Company
Sapp Bros., Inc.
Sapp Bros., Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Gell
Human Resources Business Partner
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