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Four Seasons Hotels and Resorts · 12 hours ago

Wellness Attendant (Part-Time)

Minneapolis, MN

Part-time

Onsite

New Grad, Entry Level

$20.26/hr - $20.26/hr

Four Seasons Hotels and Resorts is a luxury hospitality company committed to providing exceptional experiences for guests. The Wellness Attendant at Four Seasons Hotel Minneapolis will maintain cleanliness and standards in the spa and fitness areas while ensuring maximum customer satisfaction through professional interactions and assistance with spa services.

HospitalityHotelLeisureRental PropertyTravel

No H1B

Responsibilities

Set-up and maintain Spa including refreshments, locker rooms, fitness areas, indoor pool area, pre-treatment area and relaxation rooms

Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services

Assist guest to their appointments as they relate to the Spa services

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Four Seasons Employee book

Work harmoniously and professionally with co-workers and supervisors

Provide guests with tours of the Spa and fitness center

Provide the proper and safe operation of all fitness equipment including jacuzzi, steam room, sauna, weight equipment, free weights, bicycles, treadmills, elliptical and other items

Work closely with Engineering and Housekeeping to keep Spa areas meticulously clean and fresh and resolve any potential and existing problems accurately and promptly

Issue, stock and replenish towels, robes, toiletries, hydrating beverages, fruits and other items or amenities needed in the Spa areas