Scalence L.L.C. · 1 month ago
Desktop Support
Rockford, IL
Full-time
Onsite
New Grad, Entry Level
$22/hr - $24/hrScalence L.L.C. is a company providing IT support services, and they are seeking a Desktop Support professional. The role involves providing deskside support, troubleshooting, and incident resolution for end user hardware and software in a contract position.
Information Technology & Services
Responsibilities
Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other
Provide support on various laptop, desktop and tablet running Win 7/10 /11
Refresh IMAC
Imaging, Refreshes
Experience in performing warehouse duties
Need expertise in troubleshooting, Incident work
Understanding the impacts of Active directory and domains would be helpful and data migration too
Installation, configuration and maintenance of windows, hardware’s and software’s
Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)
IT deskside support technician who is under moderate supervision
Conducts service request and incident resolution for moderately complex end user hardware and software
Qualification
Required
Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other
Provide support on various laptop, desktop and tablet running Win 7/10/11
Refresh IMAC
Imaging, Refreshes
Experience in performing warehouse duties
Need expertise in troubleshooting, Incident work
Understanding the impacts of Active directory and domains would be helpful and data migration too
Installation, configuration and maintenance of windows, hardware's and software's
Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus
IT deskside support technician who is under moderate supervision
Conducts service request and incident resolution for moderately complex end user hardware and software
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase