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Richwood Bank · 1 month ago

Part-time Barista

120 E Sandusky Ave, Bellefontaine, OH, USA

Full-time, Part-time

Onsite

New Grad, Entry Level

Richwood Bank is a community-focused organization that has evolved from traditional banking to include various services, including a coffee shop. The Barista position involves serving customers with personalized attention, educating them about coffee and tea products, and maintaining high service standards in the coffee shop.

BankingBookkeeping and PayrollFinancial Services

Responsibilities

Smiles and greets all customers upon entering the branch

Develops a rapport with customers by learning their names, favorite drinks, etc

Verbally receives and creates customer orders in a friendly, efficient, and personalized manner

Responds proactively to prevent customer service situations

Accurately scans orders into the Point-of-Sale system (POS) and reports balances to customers

Answers customer questions regarding coffee blends, preparation, and product freshness

Ensures that customers are educated on our Coffee Shop history, program, products, services, and Beneficiaries

Maintains the highest quality and product standards

Follows all Crimson Cup drink recipes and procedures

Educate themselves on the diverse types of coffee, tea products, blends, and roasts

Restocks supplies when necessary and informs Barista Lead when additional supplies or branded materials are needed

Routinely cleans the bar area, floor, windows, and grinders, and takes out trash, etc

Reports potential safety hazards to the branch manager

Informs the Branch Manager on duty of any operational inconsistencies and strengths noted with processes

Willing and able to work a Monday through Saturday

To be classified as a full-time employee, Baristas must work at least forty (40) hours per week. Part-time employees are required to work at least twenty (20) hours per week, to maintain their part-time status. Baristas working less than twenty (20) hours per week will be classified as seasonal employees