H-E-B · 2 days ago
Irving Cross Functional Team - Part-Time/Full Time
Irving, TX
Full-time, Part-time
Onsite
New Grad, Entry Level
$16/hr - $16/hr
0+ years expHEB is a community-driven company that values its Partners and provides superior customer service. The Cross-Functional Representative role involves providing general customer service and performing various duties across multiple departments including stocking, production, and sanitation.
Retail
Responsibilities
Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
Uses suggestive selling techniques to meet customer needs and build department sales
May make regular product announcements to inform customers
Works a flexible schedule to accommodate shifts of different departments
Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc
Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
Builds, stocks, and maintains displays and fixtures
Assists with inventory control; loads, unloads, and moves product
Slices, packages, labels, rotates, merchandises, culls, and prices product
Gains knowledge of multiple departments; applies understanding of processes / policies
Complies with Store and department SOPs, policies, and applicable laws
For the Service cross functional team, works as a Checker when not performing Cross Functional duties
Ensures compliance with departmental / Store SOPs for food safety and sanitation
Properly operates and maintains all equipment
Cleans / sanitizes sales floor, display cases, prep areas, and equipment
Qualification
Required
Minimum age 18 (mandatory)
High school diploma, or equivalent
6+ months of experience in H-E-B Store operations
Completion of Company Orientation and Safety Training
Knowledge of computer systems (Symbol, ACR, label machine)
Customer service and interpersonal skills
Verbal / written communication and reading skills
Ability to adapt to performing a wide range of duties across multiple departments
Ability to work autonomously
Function in a fast-paced, retail environment, requiring detailed and precise tasks
Work with Customers, staying attentive to their needs
Work flexible schedules to accommodate differing department shifts
Preferred
Some H-E-B experience
Commitment to provide superior Customer Service
Strong sense of how what you do affects Customers and our success
Initiative to step up and do what needs doing, with an eye for detail
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
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