Apply on Employer Site

NetSuite · 1 month ago

Sr. Data Center Manager

Abilene, TX, United States

Full-time

Onsite

Senior Level, Lead/Staff

$105K/yr - $223K/yr

10+ years exp

NetSuite is a leading company in cloud solutions, seeking a Sr. Data Center Manager to oversee the operations of a multi-disciplined Cloud Data Center. The role involves managing a team of Data Center Technicians and ensuring the timely delivery of services in a 24/7 mission-critical environment.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Provide strong leadership, direction and operational experience

Strong knowledge of computer hardware (Server, Storage and Networking devices)

Drive and manage escalations to rapid resolution and closure

Work with distributed teams across the country

Growing the team by recruiting and hiring top talent

Delivering expansion projects on time with high quality

Collaborating and working effectively with best-in-class architects, engineers, product management, etc

Management and support of 15-20 Data Center Technicians

Data Center Day to day support operations in 24/7 mission critical environment

Installation, Field Change Orders and Hardware break/fix activity

Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's

Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc

Reacting to and managing incidents, driving resolution and after-action analysis

Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)

Drive local recruitment for future hires

Creating an environment of continuous improvement

Qualification

Data Center ManagementOperational ExperienceLeadershipComputer Hardware KnowledgeRecruitingCollaborationProblem Solving

Required

10+ years of experience in a relevant field

Strong leadership, direction and operational experience

Strong knowledge of computer hardware (Server, Storage and Networking devices)

Ability to drive and manage escalations to rapid resolution and closure

Experience working with distributed teams across the country

Experience in recruiting and hiring top talent

Ability to deliver expansion projects on time with high quality

Experience collaborating and working effectively with best-in-class architects, engineers, product management, etc

Experience managing a multi-disciplined Cloud Data Center space

Strong people skills and ability to influence groups outside direct responsibility

Management and support of 15-20 Data Center Technicians

Experience in Data Center day-to-day support operations in a 24/7 mission critical environment

Experience with installation, Field Change Orders and Hardware break/fix activity

Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's

Experience interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.)

Ability to react to and manage incidents, driving resolution and after-action analysis

Experience with capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)

Ability to drive local recruitment for future hires

Ability to create an environment of continuous improvement

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance