Shell Federal Credit Union ยท 4 hours ago
Part Time Teller I (Opening Shift)
Shell Federal Credit Union is seeking a Part Time Teller I to engage with members and complete financial transactions. The role involves providing professional service, ensuring compliance with regulations, and assisting with various banking operations.
Finance
Responsibilities
Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions
Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act
Required to complete annual training sessions as instructed or scheduled
Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance
Provide friendly, professional, and personal service to all members
Must be able to work the rotating opening, closing and Saturday schedule, as needed
Receives and processes member financial transactions, including but not limited to: Deposits, withdrawals, transfers, and loan payments; negotiate checks, process Cash Advances and Western Union transactions, process coin tickets
Work within assigned Teller I limits
Prepare CTR & SAR worksheets as required
Work to understand Shell FCU practices and procedures to help identify and prevent fraud
Handle cash and balance cash drawer daily
Investigates and resolves out-of-balance conditions immediately
Assist with preparing cash/coin shipments and orders for the branch
May assist in training new staff or the further development of team members
Assist members with their service needs related to, including but not limited to: Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box
Cross-sell Credit Union products and services based upon member needs
Understand and comply with all procedures related to logs, including but not limited to: Dual control, buy/sells from the vault, night drop, mail log
Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed
Meet/exceed personal and branch goals
Assist the team with daily responsibilities as needed, including but not limited to: Following opening and closing procedures
Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault
Wiling to assist the team at other branch locations, if needed
Performs additional duties as assigned
Qualification
Required
Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred
High school diploma or general education degree (GED)
Knowledge of Credit Union products and services
Welcoming and helpful demeanor
Must possess professional verbal communication skills
Ten-key calculator and basic computer skills
Accuracy with numbers and attention to detail are needed
Courtesy, tact, and diplomacy are essential elements of the job
Ability to work in an open-concept workspace/environment