Banner Health · 15 hours ago
Associate Director, Tech Management/Entech
Tucson, AZ
Full-time
Onsite
Mid, Senior Level, Lead/Staff
4+ years expBanner Health is a leading healthcare organization focused on improving patient experiences. The Associate Director, Tech Management/Entech will supervise staff and implement preventive maintenance and service for medical equipment, ensuring compliance with standards and providing education to clinical staff.
Health CareInsuranceNon Profit
Responsibilities
Hires, trains, conducts performance evaluations, and directs the workflow for assigned technical staff. This position is also accountable for participating in the development and implementation of department goals and objectives. Ensures all goals and objectives are met timely and effectively
Participates in the coordination of equipment installations and project work involving patient care and medical communications technology, and clinical application networks. Inspects incoming equipment for compliance with codes, standards, and manufacturer’s recommendations
Installs, repairs, and calibrates a wide variety of complex patient care equipment, medical communications equipment, PCs, and clinical applications networks to board/module level and occasionally component level through an understanding of electronics theory and applications and fundamentals of LAN networking. Reads detailed electronic schematics. Troubleshoots equipment, instrumentation, and systems utilizing applicable test equipment
Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance on all patient care equipment in a timely manner consistent with regulatory standards. Monitors and oversees the work of external contractors/vendors engaged in repair work
Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting
Identifies the need for patient care equipment education and provides user (physician, nursing, other allied health staff) education on medical equipment. Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods
Provides direct marketing and sales support to Technology Management internal and external customers
Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature
This position has a service responsibility in several departments in multiple facilities, regionally and system-wide. Customers are internal and external (including physicians, nurses, other hospital and HMO personnel, veterinary clinics, surgi-centers, walk-in customers, etc.). This position receives direction from Biomed Technical Services management
Qualification
Required
Must possess a strong knowledge of service operation leadership as obtained through the completion of an Associate degree or equivalent progressive experience and/or four years increasingly responsible work experience in a technology related field
Must possess a valid driver's license and be eligible for coverage under the company auto insurance policy
Must be proficient at reading and analyzing schematic diagrams, including analog and digital circuits and possess a working knowledge of electrical and electronic fundamentals, including DC and AC circuits, semiconductor theory, digital circuit theory and microprocessor theory
Must also be proficient in Windows PC and network operating systems, PC repair, and have fundamental knowledge in Local Area Network configuration and troubleshooting
Must be knowledgeable in JCAHO standards for the Environment of Care
Must have highly developed interpersonal skills
Preferred
Certification by the Association for the Advancement of Medical Instrumentation (AAMI) is preferred
Prior supervisory or lead experience
Prior experience and knowledge of biomedical instrumentation installation, repair and maintenance also preferred
Additional Related Education And/or Experience Preferred
Benefits
Tuition reimbursement
Tuition discounts
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
10001+ employees
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
Andy Kramer Petersen
President & CEO Banner Health Foundation
Brian P. Kellar
Chief Executive Officer
Recent News
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