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NBCUniversal · 1 week ago

Site Reliability Engineer, Monitoring and Control Engineering

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $145K/yr

3+ years exp

NBCUniversal is one of the world's leading media and entertainment companies. This role is responsible for the engineering, operations, support, deployment and maintenance of core Distribution Engineering Monitoring and Control systems, both on-premises and cloud.

BroadcastingMedia and EntertainmentNews

H1B Sponsor Likely

Responsibilities

Utilize scripting and automation to develop, customize and enhance monitoring/alerting tools for “on-air” environments

Interact with automated monitoring infrastructure to ensure healthy environments

Create system dashboards that improve system availability and reliability

Query data stores to quantify the scope of reported issues

Create new metrics and identify monitoring deliverables to improve site reliability

Act as a Level 2 resource, drive and own investigations related to Broadcast issues and report back findings in a timely manner to leadership and operations

This role requires on-call 24/7 support on a rotating shift schedule

Follow up with team members & 3rd party vendors if issues found cannot be solved and drive vendors for root cause and solutions if possible

Create comprehensive documentation outlining the intricacies of encountered issue, elucidating the root cause and steps for effective issue resolution

Administer monitoring and control systems within the “on-air” environments

Develop proof of concept deployments for evaluation of products and architectures

Utilize modern frameworks and scripting languages to develop products and services for NBCU's IP video distribution environment

Qualification

MonitoringAlerting toolsIP videoBroadcast technologiesCloud environments (AWS preferred)Scripting languages C#Scripting languages PythonScripting languages BashFrontend technologies ViteFrontend technologies ReactFrontend technologies NodeJSFrontend technologies TypescriptConfiguration management AnsibleConfiguration management SaltConfiguration management ChefPublic cloud platforms AWSPublic cloud platforms GCPPublic cloud platforms AzureContainerization DockerContainerization KubernetesCI/CD practices (Github Actions)Infrastructure as Code (Terraform)LinuxWindows administrationAgile processTroubleshooting technical issuesDevSecOps principlesUser interface designCommunication skillsProblem-solving skills

Required

Bachelor's degree in computer science or related degree

Experience with IP video and broadcast technologies

3-5+ yrs experience with monitoring and alerting tools i.e. Grafana, Splunk, ELK Stack, Dataminer

Ability to develop end-to-end monitoring dashboards, alerts and reports for enterprise level environments

3-5 years of SRE experience in the technology sector supporting and maintaining production-quality software or software-defined infrastructure in a high traffic environment run in a cloud environments (AWS preferred)

Ability to collect data from various systems using COTS APIs

Experience with scripting languages and tools i.e C#, Python, Bash

Experience with modern frontend technologies like Vite, React, NodeJS, Typescript

Experience with configuration management technology i.e. Ansible, Salt, and/or Chef

Experience with public cloud platforms such as AWS, GCP or Azure

Experience with networking and cloud-based network environments

Experience with containerization Docker & Kubernetes

Experience with CI/CD build (Github Actions), deployment practices, and Infrastructure as Code (Terraform)

Experience in administrating Linux and Windows environments

Ability to use Agile process for project management, development & tracking

Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to adapt to moving targets

Preferred

Experience with a variety of software and hardware operating environments

Experience in troubleshooting complex technical issues

Experience with SMPTE standards and implementation

Experience with PTP implementation

Good communicator and able to clearly articulate complex issues and technologies

Great design and problem-solving skills

Willing to take ownership of problems and see them through to resolution

Experience with DevSecOps principles

Ability to create user interface designs based on client workflows

Ability to intake project requirements from Operational partners and work with vendors to meet their needs

Benefits

Medical, dental, and vision insurance

401(k)

Paid leave

Tuition reimbursement

Various other discounts and perks

Company

NBCUniversal

Glassdoor4.0

NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.

Founded in 1912

New York, New York, USA

10001+ employees

https://www.nbcuniversal.com/

H1B Sponsorship

NBCUniversal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)