Turner Construction Company · 7 hours ago
IS Services & Support Engineer
Turner Construction Company is a leading firm in the construction industry, and they are seeking an IS Services & Support Engineer. The primary responsibility of this role is to provide support for end users on technology-related issues and to manage the deployment of information system technology at various project sites.
Building MaterialConstruction
Responsibilities
Independently troubleshoot and resolve end user issues in the areas of voice, data, applications, commercial software, workstation configuration and problem resolution
Resolve advanced technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems within business unit
Manage equipment vendors, supplying computers and services necessary for the operation of the business unit
Manage and advise on end user hardware and software requests and identify appropriate options based on software or system functional specifications
Provide complete recovery from disaster or failure of equipment identified during daily system backups of the local server and other mission critical business unit infrastructure
Develop and maintain up-to-date documentation of the local technology infrastructure
Enforce Turner's information services policies, procedures, and standards relating to infrastructure systems, components, applications and services
Manage and control the allocation of mobile device equipment
Initiate and implement projects following Turner IS methodology for Change Management including scope, schedule and budget
Document and resolve escalated end user issues; provide continuous updates on the status of resolution efforts
Provide information services briefings during management meetings
Train end users on Turner standard software tools
Manage inventories of software, versions and applications of desktop computers. Control additions, deletions and changes in equipment assigned to the unit
Perform other duties as necessary
Qualification
Required
Bachelor's degree in information services, computer science, operations, management, or a related field and minimum of 3 years of progressively responsible experience in a directly related area, where both professional and management capabilities have been clearly demonstrated, or an equivalent combination of education, experience and appropriate certifications such as A+, Network+, MCP or MCSE
Demonstrated proficiency with Windows Server administration, active directory and DNS
Advanced knowledge of LAN/WAN computer environments and concepts
Extensive knowledge of PC and peripheral support
Experience supporting multiple desktop and laptop technologies
Demonstrated strong interpersonal and communication skills in a professional and effective manner
Expertise using and supporting: All versions of Windows, Client server operations, security, networking topology, business recovery and their interrelationships, All versions of Microsoft Office installation and support, Malware/spyware/anti-virus software, Multi-function Printer and Scanners, Android and iPhone, Windows wireless technology, Microsoft Service Center or equivalent ticket management system experience, Microsoft System Center Configuration Manager (SCCM) reports/ software automation
Demonstrated ability to apply lean principles and concepts
Company
Turner Construction Company
Turner is a provider of construction services committed to making a difference in the lives of people.
H1B Sponsorship
Turner Construction Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (59)
2023 (44)
2022 (53)
2021 (47)
2020 (49)
Funding
Current Stage
Late StageLeadership Team
Recent News
Sports Business Journal
2025-11-08
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