ITegrity, Inc. - A trusted 8(a) Technology, Engineering, and Management Services Provider ยท 2 days ago
Customer Service/Help Desk Representative
8380 Colesville Road, Silver Spring, MD 20910, USA
Full-time
Hybrid
Entry Level
1+ years expITegrity, Inc. is a trusted technology, engineering, and management services provider, and they are seeking a Customer Service/Help Desk Representative to support federal employees. The role involves assisting users with proprietary government software and providing excellent customer service while logging inquiries into a ticketing system.
ConsultingInformation TechnologyProject Management
No H1B
U.S. Citizen Only
Responsibilities
Ability to quickly learn how to use new software
General computer skills such as MS Office are required
Excellent phone skills
Excellent Customer Service Skill
Ability to go in to the office in Silver Spring, MD, up to 2 days per week, if required
Qualification
Required
Ability to quickly learn how to use new software
General computer skills such as MS Office are required
Excellent phone skills
Excellent Customer Service Skill
Ability to go in to the office in Silver Spring, MD, up to 2 days per week, if required
HS Diploma
Minimum of 1 years of Customer Service experience
Must be able to be cleared for a Public Trust
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Company
ITegrity, Inc. - A trusted 8(a) Technology, Engineering, and Management Services Provider
Founded in 2009 and based in Rockville, MD, ITegrity, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
T
Tarandeep Bawa
President & CEO
Company data provided by crunchbase