Campers Inn RV ยท 1 day ago
Insurance Customer Coordinator
Campers Inn RV Insurance LLC, Seffner, FL, US
Full-time
Hybrid
Entry Level
1+ years expCampers Inn RV is a family-operated RV dealership committed to helping people enjoy the RV lifestyle. The Insurance Customer Support Coordinator serves as a primary administrative and customer service support resource for insurance agents and customers, focusing on providing timely assistance and ensuring a positive customer experience.
AutomotiveLogistics
Responsibilities
Serve as a first point of contact for customers with routine questions related to insurance documentation, application status, and next steps
Provide clear, professional, and empathetic communication to customers via phone, email, and internal messaging
Follow up with customers to request missing documentation or clarify administrative requirements
Maintain a customer-focused mindset while managing sensitive or time-sensitive situations
Support licensed insurance agents by handling administrative tasks that allow agents to focus on customer advising and sales
Coordinate communication between customers, agents, and internal teams to ensure smooth processing
Track open items and proactively follow up to prevent delays or service gaps
Prepare, review, and process insurance forms, applications, and related documents
Enter and maintain accurate customer and policy information in internal systems
Ensure files are complete, organized, and ready for review or submission
Adhere to established procedures and regulatory requirements related to documentation and data handling
Identify missing or inconsistent information and escalate issues appropriately
Maintain confidentiality and data security standards at all times
Assist with reporting, tracking, and basic metrics related to customer service and processing timelines
Support special projects and peak-period workloads
Perform other administrative duties as assigned
Qualification
Required
High school diploma or equivalent
1+ year of customer service or administrative experience
Strong interpersonal and communication skills
Attention to detail with the ability to manage multiple customer requests simultaneously
Basic proficiency with office systems and technology
Preferred
Experience in insurance, financial services, call center, or customer support environments
Familiarity with CRM or policy management systems
Interest in developing a career in insurance operations or client services
Benefits
Ongoing career development opportunities
Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
Major Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Employee Assistance Program (EAP)
Paid Time Off
Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation
Company
Campers Inn RV
Campers Inn RV is a recreational facilities company offering recreational vehicles, accessories, and services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jeff Hirsch
Owner and CEO
B
Ben Hirsch
Chief Operating Officer
Recent News
MarketScreener
2025-09-17
MarketScreener
2025-09-17
2025-09-17
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