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The Select Group · 5 hours ago

Content Developer

Greenwood Village, CO

Contract

Hybrid

Mid Level

The Select Group is a Fortune 100 company seeking a Content Designer to join their top-tier UX team. In this role, you will create human-centered content for various tools, collaborating with cross-functional partners to enhance user experiences and ensure consistency across channels.

DeliveryHuman Resources

Responsibilities

Create in-product UX content for B2B enterprise workflows, including microcopy, labels, error messaging, and naming conventions

Work directly in Figma to design and iterate on content within UI files

Rewrite customer-facing emails from technical teams to align with our established voice and tone guidelines

Support ongoing communication updates as needed

Elevate customer experiences with clear, concise UI content (tooltips, empty states, instructional text, etc.)

Ensure consistency and usability across channels for complex B2B environments

Design content for both customer- and employee-facing tools aligned with business and technical requirements

Apply accessibility best practices using plain language, predictable patterns, and user-friendly information architecture

Contribute to and help govern voice, tone, style, and brand guidelines within our design system

Use research and both qualitative and quantitative data to inform and validate design decisions

Participate in critiques, design reviews, and ideation sessions, integrating feedback thoughtfully

Oversee content strategy and voice for one or more product areas

Qualification

UX writingContent designFigmaDesign thinkingData-driven decision makingTechnical product experienceTelecom experienceCommunication skillsTime managementCollaboration