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NetFortris, A Sangoma Company · 14 hours ago

Billing Specialist

Location, WV

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Sangoma, a leading business communications provider, is looking for a detail-oriented Billing Specialist to join our finance team. In this role, you will be responsible for ensuring timely and accurate invoicing, managing billing inquiries, and supporting customers with their billing needs.

Cloud InfrastructureCyber SecurityInformation TechnologyInternetLocation Based ServicesSoftware

Responsibilities

Prepare and issue accurate customer invoices in a timely manner, ensuring compliance with company policies

Manage billing adjustments, credit notes, and account reconciliations as needed

Review accounts for discrepancies and resolve issues promptly to ensure customer satisfaction

Handle customer billing inquiries and provide detailed explanations of charges and billing processes

Maintain accurate records of billing transactions and generate periodic reports for management

Collaborate with sales and customer service teams to gather necessary information for billing accuracy

Assist in the implementation of improvements to billing processes to enhance efficiency and accuracy

Qualification

Billing softwareAccounts receivableMicrosoft ExcelAttention to detailProblem-solvingCommunication skills

Required

2-3 years of experience in billing, accounts receivable, or finance

Strong attention to detail and proficiency in managing numerical data

Familiarity with billing software and accounting systems

Excellent communication skills, with the ability to interact professionally with customers and team members

Problem-solving skills and a proactive approach to resolving billing issues

Proficiency in Microsoft Excel, including functions for data analysis and reporting

Preferred

Experience with Great Plains or Sage 300

Company

NetFortris, A Sangoma Company

Established more than 20 years ago, NetFortris has grown to become the leading provider of secure cloud communication solutions to forward-thinking, mid-sized and enterprise businesses.

Founded in 1994

Seattle, Washington, USA

201-500 employees