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Carnival Cruise Line · 21 hours ago

Coordinator, Casting & Booking

Miami, FL

Full-time

Hybrid

Entry Level

1+ years exp

Carnival Cruise Line is the world's most popular cruise line, offering unique experiences across its fleet. They are seeking a Casting & Booking Recruitment Coordinator responsible for coordinating live events, assisting with onboarding processes, and managing communications between various stakeholders to ensure successful event execution.

LeisureTourismTravel

Growth Opportunities

Responsibilities

Coordinate and communicate with venues (studios/hotels), agents, and marketing outlets to assist with planning and set-up of all live audition days

Find audition venues in each city and be the point of contact between C&B and the venue to make sure that the venue is set up for our audition days for the whole Casting and Booking Team (Entertainment/Youth/Production/Technical/Musicians)

Own marketing opportunities within a particular city in partnership with the C&B Supervisor and communicate to the Ent marketing team with needs owning the marketing project to completion

Assist in the planning and logistics of in-person departmental meetings and training meetings for the Internship at Sea program, ensuring all necessary arrangements are made for a successful event

Know and understand the onboarding process to be able to fully assist when called upon

Work directly with new hires to review and process all onboarding paperwork, including applications, medicals, background checks, and visas, ensuring the successful completion of required tasks

Assist returning Team Members by answering questions about the document renewal process as needed

Communicate to team members, ships, agents, and other departments via email and phone in a positive and productive manner to improve overall satisfaction

Address and resolve any communication-related issues promptly to maintain smooth operations

Keep all onboarding Team Members' ROSE profiles up to date and track the progress of new hires through the onboarding process, identifying and addressing any roadblocks that may arise

Participate in team meetings, projects, and brainstorming sessions to encourage collaboration and idea sharing

Foster a positive team environment by recognizing individual contributions and promoting a culture of mutual respect and support

Encourage team members to share their insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts

Work with other Entertainment departments to support the alignment and consistency of shipboard entertainment across the fleet

Regularly liaise with other Carnival Departments (Medical, Travel, Crew Operations, HR, etc.) to advance team members toward a positive onboarding experience

Responsible for centralized Fleet Supervisor movement process across Entertainment (Entertainment/Youth/Production/Technical/Musicians)

Understand the movement rules and manage the inbox to enter relevant information into internal systems in a timely manner

Ensure adherence to immigration laws and regulations of each country by communicating effectively with foreign port authorities

Collaborate closely with Management and Shipboard HR to ensure all Entertainment Team Members are legally permitted to work onboard

Embrace safety practices and attend training programs, ensuring the highest level of guest and crew safety while maintaining operational integrity

Ensure teams are prepared to fulfill onboard safety-related duties

Ensure full compliance with company policies and procedures, emphasizing safety protocols and operational standards as outlined by Global HESS (Health, Environment, Safety, and Security) and ADA guidelines

Protect the personal information of shipboard entertainment team members and prospective candidates by maintaining robust data security measures

Support the process for maintaining background checks so they follow Carnival Cruise Line's onboarding procedures

Facilitate the setup of new vendors by collecting and verifying all required documentation, including completed GSM Supplier Information forms, sample invoices with preprinted banking information

Review and process invoices, ensuring all invoices are coded correctly and approved in a timely manner

Responsible for managing their own travel arrangements and expenses in accordance with Carnival Cruise Line's travel policies and procedures

Qualification

Project ManagementCommunicationTime ManagementMicrosoft 365OrganizationSelf-DirectedDatabase ExperienceTeamworkAdaptabilityAttention to Detail

Required

Associate's degree

Excellent verbal and written communication skills for effective interaction with team members, vendors, and stakeholders

Strong ability to manage time efficiently to meet deadlines and keep projects on track

Skilled in setting priorities and maintaining well-organized tasks and projects

Proficient in project management principles and capable of multitasking

Flexible and able to adjust to changing circumstances and handle unexpected challenges

Meticulous in ensuring accuracy and thoroughness in all tasks

Collaborative and willing to work with others to achieve common goals

Capable of handling multiple tasks and projects independently

1+ years working in an administrative support capacity, preferably in the entertainment, cruise or HR industry

Proficiency in PowerPoint and Microsoft 365 office products

Preferred

Bachelor's Degree in Business, Hospitality & Tourism, Entertainment Management, Human Resources, Administrative Support

Database experience

Previous onboard cruise ship experience

Benefits

Health Benefits: Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Additional programs include company paid term life insurance and disability coverage

Financial Benefits: 401(k) plan that includes a company match

Employee Stock Purchase plan

Paid Time Off: Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site Fitness center at our Miami campus