Forefront Dermatology · 10 hours ago
Patient Service Representative
Glenview, IL
Full-time
Onsite
Entry Level
$18/hr - $22/hr
1+ years expForefront Dermatology is seeking a Patient Service Representative for their Glenview, IL clinic. The role involves delivering exceptional customer service while managing patient scheduling, insurance verification, and referral coordination across multiple clinic locations.
Cosmetic SurgeryHealth CareMedical
Responsibilities
Serve as the first point of contact for patients in person and by phone, providing a welcoming and professional experience
Schedule, confirm, and manage appointments for four providers across two clinic locations
Verify patient insurance eligibility
Process and track referrals and prior authorizations as needed
Accurately enter and update patient demographics and insurance information in the system
Communicate clearly with patients regarding appointment details, insurance coverage, and referral requirements
Collaborate with clinical staff and providers to ensure smooth patient flow and access to care
Maintain patient confidentiality and comply with HIPAA regulations
Qualification
Required
High school diploma or equivalent is required
Demonstrated ability to provide superior customer service in a healthcare setting
Strong organizational and multitasking skills in a fast-paced environment
Proficient in basic computer functions
Ability to learn new software quickly
Must possess excellent customer service, communication and organizational skills
Ability to operate standard office equipment
Must possess attention to detail
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
Ability to respond positively to constructive feedback and direction from supervisors
Must demonstrate professional appearance and manner at all times
Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
Ability to maintain confidentiality of information
Preferred
Experience with appointment scheduling and insurance verification preferred
1+ years of recent medical office experience or in a similar capacity is preferred
Ability to type a minimum of 40 wpm is preferred
Benefits
Access to health, dental, and vision insurance
Health Savings Account $500 matching contribution
Eligible for PTO and Holiday pay
Company paid life insurance and long term disability (full-time only)
Access to voluntary short term disability insurance (full-time only)
Access to additional life insurance
Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
401K with employer contribution
Profit sharing
Employee discounts
And much more!
Company
Forefront Dermatology
Forefront Dermatology provides medical dermatology solutions that help its users maintain a healthy skin.
1001-5000 employees
H1B Sponsorship
Forefront Dermatology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
$47MKey Investors
Penfund
2022-02-11Acquired
2016-02-17Private Equity· $47M
2016-02-17Debt Financing
Leadership Team
Matt Mellott
Chief Executive Officer
John Weatherbie
Chief Technology Officer
Recent News
The Virginian-Pilot
2026-01-14
Company data provided by crunchbase