Apply on Employer Site

Aptitude 8 · 12 hours ago

HubSpot Managed Services Consultant

United States

Full-time

Remote

Senior Level, Lead/Staff

$105K/yr - $125K/yr

8+ years exp

Aptitude 8 is the leading HubSpot solutions consultancy for companies with complex CRM operations. They are seeking an experienced HubSpot Managed Services Consultant to lead client engagements and execute RevOps strategies focused on HubSpot-centered solutions.

ConsultingCRMMarketingSalesWeb Design

Responsibilities

Build complex automations, data processes, and new processes in the HubSpot platform while managing custom developments and integrations

Develop scalable, tailored solutions that address client business needs, leveraging HubSpot's advanced features and third-party integrations

Provide actionable advice for clients while bringing strategic value regardless of relationship or technical familiarity with the existing ecosystem

Identify areas of continuous improvement via optimizations and iterations for existing client portals

Confidently and accurately build strategies to solve complex problems using HubSpot-centered solutions

Strategically identify additional areas for HubSpot solutions that align with client goals and objectives

Create diagrams and process maps using tools like Lucidchart to illustrate solutions clearly

Build long-lasting client relationships by proactively prioritizing and recommending solutions that align with client goals and objectives

Act a primary point of contact for clients, contributing to discovery and prioritization sessions while clearly identifying and defining solution requirements

Drive sprint cadence, plan work accordingly, and conduct weekly sprint meetings with clients

Present technical concepts as actionable business use cases, ensuring clarity and alignment with client goals

Manage and lead user acceptance testing (UAT) with clients, ensuring deliverables meet quality expectations

Train clients on deliverables and platform processes; lead train the trainer and direct training sessions

Work closely with other team consultants and delivery leads to execute tasks and ensure seamless execution of customized solutions

Write detailed task specifications and delegate to other team members as needed

Conduct quality assurance (QA) on deliverables and provide coaching to team members where needed

Conduct backlog grooming and task prioritization for new and recurring Managed Services clients

Manage existing HubSpot features, including API integrations and webhooks while ensuring data integrity and governance

Execute small-batch data migrations, property setups, and third-party app integrations to ensure seamless transitions for clients

Stay updated on HubSpot beta features and other technological advancements to deliver cutting-edge solutions

Qualification

HubSpot masteryRevOps strategyAPI integrationsClient relationship managementData processesTraining clientsProblem-solving skillsCollaboration

Required

8+ years of professional experience in at least one functional area, ideally Marketing, Sales, or Customer Service

5+ years experience in consulting or professional services environments managing multiple external clients simultaneously

HubSpot Power User: Advanced technical grasp of most HubSpot Hubs (Marketing, Sales, Service, Ops, Content/CMS)

Understanding of systems, architecture, and how to solve complex problems using data, technology, and process; advanced understanding of APIs / webhooks

Ability to navigate budget constraints and lead clients toward the right solutions within a defined monthly budget

Strong problem-solving skills with a client-centric mindset; ability to listen to clients and translate their pain points into real solutions

Skilled at navigating and prioritizing ambiguous client requests while quickly building rapport; must be comfortable working without a defined engagement scope

Comfortable building and managing client relationships while identifying areas of continuous improvement